Matthew Bourque

Matthew Bourque Email and Phone Number

Tier 2 Engineer @ Thrive
Lawrence, MA, US
Matthew Bourque's Location
Lawrence, Massachusetts, United States, United States
Matthew Bourque's Contact Details
About Matthew Bourque

Matthew Bourque is a Tier 2 Engineer at Thrive. He possess expertise in technical support, microsoft office, help desk support, microsoft excel, windows 7 and 14 more skills. He is proficient in Japanese.

Matthew Bourque's Current Company Details
Thrive

Thrive

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Tier 2 Engineer
Lawrence, MA, US
Matthew Bourque Work Experience Details
  • Thrive
    Tier 2 Engineer
    Thrive
    Lawrence, Ma, Us
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  • Thrive
    Tier 2 Engineer
    Thrive Jan 2018 - Present
    Woburn, Massachusetts, United States
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  • Intronis
    Partner Support Engineer
    Intronis Sep 2015 - Jan 2018
    View
  • Vinfen Corporation
    Helpdesk Technician
    Vinfen Corporation Jun 2012 - Aug 2015
    Cambridge, Ma
    Provided technical support via phone calls, site visits, and ticketsConfigured ID badge machine and designed ID template currently in use by the organizationConfigured, imaged, and re-imaged desktop PCs and Thin Client devicesCreated documentation and how-to guides for field useCreated and maintained user accounts in Active DirectoryCreated and maintained mailboxes in ExchangeMaintained user accounts in PBX and IP phone systemsTroubleshot, maintained, and installed network equipment at residential and corporate locationsMaintained and updated organizational intranet site. Processed employee termination and suspension requests.Performed virus removal and repair on end user PCsRestored misplaced and deleted documents for end users from backups
  • Market Basket
    Assistant Head Cashier
    Market Basket Sep 2006 - Jul 2014
    North Andover, Ma
    Assist in managing the checkout department.
  • Netscout Systems
    It Helpdesk
    Netscout Systems Dec 2011 - Jan 2012
    Configured machines for new hires and employees, using Symantec GhostMaintained and Reorganized IT storage roomPrepared old IT equipment for donation, including wiping hard drives using BartPEProvided technical support
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  • Netscout Systems
    Engineering Intern
    Netscout Systems May 2011 - Sep 2011
    Assembled mounted server racks and installed servers, equipment, and softwareMaintained the server lab,Assisted in various projects in the engineering and training departmentsProvided technical support.
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  • Daniel Webster College
    Labtech
    Daniel Webster College Aug 2008 - Dec 2009
    Ghosted machines and replaced parts as needed. Maintained lab computers Provided students and faculty with basic to moderate technical support.
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Matthew Bourque Skills

Technical Support Microsoft Office Help Desk Support Microsoft Excel Windows 7 Powerpoint Microsoft Word Research Windows Troubleshooting Html Windows Server Public Speaking Servers Customer Service Software Css Mysql Web Design

Matthew Bourque Education Details

Frequently Asked Questions about Matthew Bourque

What company does Matthew Bourque work for?

Matthew Bourque works for Thrive

What is Matthew Bourque's role at the current company?

Matthew Bourque's current role is Tier 2 Engineer.

What is Matthew Bourque's email address?

Matthew Bourque's email address is mb****@****rks.com

What is Matthew Bourque's direct phone number?

Matthew Bourque's direct phone number is +197831*****

What schools did Matthew Bourque attend?

Matthew Bourque attended University Of Massachusetts, Amherst, Daniel Webster College.

What skills is Matthew Bourque known for?

Matthew Bourque has skills like Technical Support, Microsoft Office, Help Desk Support, Microsoft Excel, Windows 7, Powerpoint, Microsoft Word, Research, Windows, Troubleshooting, Html, Windows Server.

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