Worked under the TID (Technical Information Development) enterprise org for the ISG (Intelligent Solutions Group) publications group ensuring Installation Instructions, Operators Manuals, Technical Manuals, and Help File authoring content is organized, prioritized, and technically accurate for agile-focused product in a fast-paced technology-driven environment.Participated and lead daily authoring-content focused meetings with hardware and software engineers to become an authoring Subject Matter Expert (SME) with strong ISG, Vision, and Autonomy product understanding, enabling the focus and direction of authoring resources appropriately.Lead and conducted twice-weekly standups for engagement and alignment amongst the world-wide ISG authoring team, along with monthly ISG Product/Customer Support stakeholder (whole org) sessions for publications alignment & training.Assisted Product Safety and Compliance with verifying and defining legal and safety related documents necessary for product launches.Became the enterprise Onscreen-HelpSME, rolling out upgraded RoboHelp 2020 software to the enterprise, developed a new Onscreen website for all enterprise platform stakeholders and new standards, developed workflow processes and validation techniques, regular alignment meetings across Agriculture and Grain (Ag) & Construction and Foliage (C&F) platforms to integrate to TID.Represent the TID org as the lead ISG authoring contact for special projects (Hackathon and other), enterprise standards, terminology, SharePoint development, Customer Support (CS) planning resource, Training support, and more.

Logistics Warehouse – Overall, one of the top 3 producing employees in the department.Round Baler Pack Out – Utility employee, assisting wherever needed and adapting to all 12 floors.Shipping/Logistics Department – Final personnel to verify equipment and prepare the shipment for the customer.

Lead a production team of 17 members by mentoring and talking through different projects, goals, deadlines and processes to maintain efficiency and safety within the team.Established and verified product and equipment design specifications and processes that reduced costs but maintained product quality and employee safety.Balanced project priority and business demand and aligned resources to accomplish assignments, projects and continuous improvements (CI).Read and interpreted product prints, technical drawings, schematics, computer-generated reports and tooling design.Knowledge of routings, methods, layouts, tools to make revisions on current operations. Knowledge and use of CREO and Smart Connected Factory.Coordinated monthly safety audits to ensure compliance to SOPs and SOEs. Monitored operations to determine safer and cost-effective ways for them to be performed.Critiqued shop floor documentations such as labor standards, operator methods sheets, and line balancing.Conducted quality tooling, safety, and assembly processes.

Performed and implemented safety training for all new hires.Conducted all safety training for equipment and heavy machinery.Monitored expiration dates and recertifications for all employees.Satisfied OSHA citations through negotiations and implementation of new safety programs. (i.e., Machine Specific lock out, tag out, Confined space guidelines; Proper PPE guidelines per division; Overall company lock out, tag out for authorized employees and affected employees.)Coordinated monthly safety audits to ensure compliance to SOPs, 5S, and SOEs.Monitored daily operations monthly to determine better and safer ways they may be performed.Developed, implemented and enforced proper PPE for each department based on specific safety standards.Followed all Occupational and Health Safety policies and guidelines set for by local and OSHA regulations.

Performed assembly techniques, just-in-time manufacturing practices and statistical process variations. Understanding of the customer’s perspective and produced mutually acceptable results leading to better quality product and a streamlined efficient, safer, and Lean manufacturing process.Supported and supervised all aspects of designing, building, validating, troubleshooting and manufacturing tooling.Developed work instructions, parts presentations, line design, tool development and production auditing.Conducted product specifications and Lean manufacturing, tool design, and experience reading technical, mechanical, electrical, and hydraulic drawing.Advised Technical Information Specialists group (TIS) while working with project engineers and customer support technicians to define hardware, software and technical publications that supported designs and DTC’s (diagnostic trouble codes) which increased dealer, line assembly and technician efficiency.

Maintained, coached, and tutored a team of 25 employees consisting of technicians, line assemblers, engineers, service bulletin advisors and quality control technicians.Cultivated a DEI working relationship with peers, employees and other managers and wage employees.Managed multiple projects requiring organizational skills and an ability to manage competing priorities.Located and resolved problems with team production and performance to maintain consistent quality levels while maintaining an engaged and energized work environment.Monitored daily and weekly key performance indicators to maintain on-track status.Conducted performance and evaluation reviews each quarter, offering praise and recommendations for individual improvements for better efficiency.Performed troubleshooting and diagnostics of components and technical issues on various automotive systems to resolve customer and dealer matters. Developed automotive component and system solutions to maintain high quality products and customer satisfaction.Understanding of customer’s perspective and produced mutually acceptable results leading to better quality product.Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Coached athletes in proper core movement, body positioning and mental state for safety and maximum performance.Established clear benchmarks for performance and monitored individual and team progress. Instructed players on nutrition and positive life choices for better health and performance.Coordinated special events such as pre-season tryouts, training camps, special workshops to support team and individual goals.Recruited athletes of highest caliber to elevate team USA & USSA in all National and Olympic events.