Responsible for 15 Fayre & Square averaging 2000 covers a week, 8 Wacky Warehouse and 2 Good Night Inns Businesses • Delivered significant profit growth by positively converting sales growth in challenging climate• Contributed to evolution of brand born in 2009 which won Publican Best Pub Brand in 2012• As ever, completely passionate about developing my team, especially deputies into GMs

Project Manager - 09 – 11 Improved operational effectiveness by developing superior planning and implementation processes.• Created a standardised meeting structure. This cascaded, board level objectives to pub managers• Developed planning tools to improve Marketing processes • Created finance reporting pack to save area managers 3 hours planning time per periodRetail Business Manager (RBM) - Castle 07 – 09Led 15 pub managers and sat on the Brand Executive.Achievements • Strengthened management structure to improve morale and esteem, improved stability and turnover• Independently assessed Food Hygiene scores rose by 12% across the district• Successfully challenged Brand Executive on policies on children RBM - Scream 03 to 07 Led, to excellence in sales, profit and standards, two districts in student Scream Brand. Awarded RBM of the year for 05/06 and 06/07.• Led 15 pub teams with £12m turnover to deliver great financial results through people• Achieved 2nd ever clean sweep of 100%’s in a Mystery Guest round. Achieved this in Freshers Week • Best independently audited results across Fire, Health & Safety and Food Hygiene from 140+ RBMs in an unannounced audit • Focused on developing people. 11 asst managers became managers and 2 managers passed RBM assessmentSenior Operational Services Manager 00 – 03 Responsible for ensuring that operating costs were effectively controlled. • Developed and implemented an affordability based cost templating system and reportage to support its ongoing management• Beat £1.5m cost savings target by 800k• Chaired SKY Working Party which analysed the execution of Sports events to identify and replicate best practiceSenior Buyer - Corporate Services 98 –00 Responsible for a £25m annual spend. Saved £2m of a £5.15m spend through a review of the print sub-category.