The Consumer Development Manager is responsible for Consumer Revenue and DOP Growth within an operating geography, which would include all Penske Agent Relationships, Agent Prospecting, as well as providing Leadership to the District in regards to all faucets of customer satisfaction.Major Responsibilities:-Provide company information, operational, results and growth opportunity to Penske rental agents-Provide training to Agents and Penske associates around consumer phone sales, Penske product lines, and Penske operating processes.-Providing front line contact with Agent prospects and knowledge of competitive markets-Training and coaching Penske associates on Customer SatisfactionSupport location and rental customers, including rental counter activities as needed

Compute charges for merchandise or services and receive payments. • Prepare merchandise for display, or for purchase or rental. • Recommend and provide advice on a wide variety of products and services. • Answer telephones to provide information and receive orders. • Greet customers and discuss the type, quality and quantity of merchandise sought for rental. • Keep records of transactions, and of the number of customers entering an establishment. • Prepare rental forms, obtaining customer signature and other information, such as required licenses. • Inspect and adjust rental items to meet needs of customer. • Explain rental fees, policies and procedures. • Confer with customers by telephone or in person in order to provide information about products and services, to take orders or cancel accounts, or to obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills. • Check to ensure that appropriate changes were made to resolve customers' problems. • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. • Refer unresolved customer grievances to designated departments for further investigation. • Determine charges for services requested, collect deposits or payments, or arrange for billing. • Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. • Other projects and tasks as assigned by supervisor

Provides effective solutions for erosion control and edge drain challenges. Large and small scale commercial, industrial, and residential projects. Installation of silt fencing, straw blankets, rear yard sediment catch basins, street catches and basins.

Recruits qualified personnel for entry into the Army in accordance with applicable regulations, supervises recruiting and recruiting support activities.o Assist on all human resource support matterso Oversight of all strength management and strength distribution actions

Recruits qualified personnel for entry into the Army in accordance with applicable regulations, supervises recruiting and recruiting support activities.o Assist on all human resource support matterso Oversight of all strength management and strength distribution actions

o Prepare all-source intelligence products to support the combat commandero Assess the significance and reliability of incoming information with current intelligenceo Establish and maintain systematic, cross-reference intelligence records and fileso Produce intelligence by analyzing images, fixed/moving targets and geospatial datao Identify military installations, facilities, weapon systems, military equipment and defenseso Determine the location and dimensions of objectso Conduct Battle Damage Assessment

Responsible for filling orders for large events, i.e. weddings, large management events, local events and large corporation events.