Worked at a fast-paced, popular restaurant with a capacity of 450 people and a 100 foot bar in a college town Gained expert knowledge of the variety of beers and brewing process to explain to customersSet up and served banquet-style parties up to 200 peopleRefined skills to keep confidence and composure under stressful circumstancesFocused on customer service, food quality, and employee trainingDuties included maintaining staff according to labor costs and nightly revenue… Show more Worked at a fast-paced, popular restaurant with a capacity of 450 people and a 100 foot bar in a college town Gained expert knowledge of the variety of beers and brewing process to explain to customersSet up and served banquet-style parties up to 200 peopleRefined skills to keep confidence and composure under stressful circumstancesFocused on customer service, food quality, and employee trainingDuties included maintaining staff according to labor costs and nightly revenue, closing out all cash drawers, counting night bank and safe, cashing out of all service staff, checking over kitchen after close, and locking down the building after close.Other duties included maintaining kitchen service time, touching tables and greeting customers at the door, making sure staff are on time and always working. Show less

Involved in coordinating banquet setup, serving, breakdown, and cleanup of parties up to 5000 attendees and 35,000 square feet of banquet space, including managing a staff of 35+ employees', employee productivity, ordering, inventory, and employee schedulesLearned and mastered formal dining setup and serving procedures, and gained experience managing several functions simultaneously Other duties included constant contact with guests, maintaining a workable atmosphere, parking lot… Show more Involved in coordinating banquet setup, serving, breakdown, and cleanup of parties up to 5000 attendees and 35,000 square feet of banquet space, including managing a staff of 35+ employees', employee productivity, ordering, inventory, and employee schedulesLearned and mastered formal dining setup and serving procedures, and gained experience managing several functions simultaneously Other duties included constant contact with guests, maintaining a workable atmosphere, parking lot manager, shipping and receiving duties, and assuming Banquet Manager role in absence. 50+ excellent comment cards and reviewsReceived Manager of the 1st quarter 2008 award Show less