Matthew Cramer Email & Phone Number

Bellingham, Washington, Us

Lewisville , Texas, Us

Remotely manage five to nine direct reports. Collaborate with executive management to set yearly goals for Data Services. Responsible for assigning all MLS Data related tickets (map requests, projects, bugs, etc). Schedule all mapping requests including new maps, vendor change mapping requests with external deadlines, and other mapping projects. Responsible for project management of system improvement requests including gathering input from key stakeholders, providing specifications to developers, establishing timelines, internal/external communication of timelines, deployment and QA cycle and post deployment validation. Directed the ongoing management of 900 MLS Data feeds servicing property valuations, MLS sites, brokers and agentsOn boarded public records database of 500M public records.Assisted with MLS Data conversion of nation's largest MLS (BrightMLS), involving 12 MLS' and 11M+ property records spanning across an eight-month rolling conversion. Managed 1150 mapping projects between 2014-2018 and grew team from three to ten members.Worked with key stakeholders to design, test, and implement new internal load process resulting in a significant reduction in on boarding time for API based MLS feeds. Reduced bug count each year by focusing on resolving the root cause while working with account management to enhance end user training. Created training plan for Data Services Engineer new hires. Managed Data Services portion of data center cage move

Lewisville , Texas, Us

Translated, normalized, and mapped RETS MLS Data into standardized database using Actian Data Connect. Utilized scripts to manipulate MLS data and images into standardized formats. Prepared automated download and load processes (ETL) in multiple environments. Performed maintenance on assigned MLS data feeds. Resolved customer support tickets relating to MLS listing data and photos. Managed data integration of 220 MLS Data feeds for launch of the Berkshire Hathaway consumer site as Primary Data Services Engineer liaison.Monitored internal dashboards in order to ensure timely data updates, taking action to resolve failed processes as well as contacting vendor or MLS technical resources if external issues arose. Performed off hours monitoring for production Data Services environmentDirected and supervised Data Services ticket assignments

Translated, normalized, and mapped RETS MLS Data into standardized database using Actian Data Connect. Utilized scripts to manipulate MLS data and images into standardized formats. Prepared automated download and load processes (ETL) in multiple environments. Performed maintenance on assigned MLS data feeds. Resolved customer support tickets relating to MLS listing data and photos. Managed data integration of 220 MLS Data feeds for launch of the Berkshire Hathaway consumer site as Primary Data Services Engineer liaison.Monitored internal dashboards in order to ensure timely data updates, taking action to resolve failed processes as well as contacting vendor or MLS technical resources if external issues arose.Performed off hours monitoring for production Data Services environment.Directed and supervised Data Services ticket assignments.

Resolved customer support tickets related to assigned MLS data feeds and application support.Coordinated launch of new clients between key stakeholders.Assisted management with technical requests such as SQL queries and MLS Data reporting.Configured MLS compliance and licensing IDX Rules

Supported MLS data transfer into various databases through multiple ETL processes using Windows services running XSLT transformation processes.Provided RCA and steps taken to ensure customer support issues were not repeated in the future.Worked with developers to implement alert system for MLS Data feeds, notifying assigned Data Services Engineers when any element of the ETL process failed.Performed application configuration during launch and implementation of new clients.Deployed production code changes for junior team members through use of Visual Source Safe and Mercurial source control

Analyzed source data and identified problems impacting the mapping process. Normalized MLS data and utilized scripts to transition into standardized formats. Performed MLS maintenance relating to schema changes. Assisted in consolidation of 100 legacy Comstock Net Services MLS data feeds into standardized Data Services platform, impacting 22K real estate agents.Mapped 200+ FTP and RETS MLS data feeds into Data Services standardized database using Actian Data Connect (FKA Data Junction).Maintained assigned workload of 125 MLS Data feeds including mapping change control, schema changes and download processes.Converted legacy FTP MLS data feeds to RETS (Real Estate Transaction Standard).Resolved customer reported MLS Data bugs.