Matthew Darcangelo Email & Phone Number

Moon, Pennsylvania, United States

Moon, Pennsylvania, United States

Moon, Pennsylvania, United States

Moon, Pennsylvania, United States

420 Rouser Rd, Ste 500, Moon Twp Pa 15108

Primary responsibilities included reviewing titlesearches for accuracy and clearing any outstanding liensor encumbrances.Ordered and reviewed deeds as needed and reviewedclosing disclosures for accuracy and recording fees.Served as a main point of contact for loan processors,consumers, law firms, and various internal departments.Reported monthly to management regarding the statusof all files in progress for our team.Praised consistently for multi-tasking and meetingdeadlines per our client's requirements.

Wexford, Pa

• Primary responsibilities include opening new files, ordering lien letters/title searches, ordering payoffs, coordinating dye testing and occupancy inspections per municipal requirements, and gathering all necessary information for our processors to prepare closing documents. • I served as a main first point of contact for realtors and lenders facilitating a smooth closing process for buyers and sellers and building future relationships.• Successfully executed a rebranding of our corporate documents to promote consistency in across the organization. • Consistently praised for being available to meet clients deadlines during exceptionally high volume periods.

• Initially hired as account services representative, was quickly promoted to the position of payment resolution coordinator. In that role, I have been part of a small team responsible for insuring customer online bill payments are processed accurately and efficiently. • Serve as a liaison between payment processing and our branches, various departments, and our retail and business clients. • Primary functions include researching payment problems. This involves correspondence business to business through telephone, email, and written. Also includes resolution reporting to our end customers. • Assisted in implementing a new payment problem database, allowing our account services and branch representatives to quickly report payment issues to our support team.