Matthew Lee Email & Phone Number

Austin, Texas, United States

JobCall: LLM Enabled Real-Time Conversational Bot• Utilized OpenAI Whisper for speech-to-text and GPT-4 for real-time language understanding.• Integrated Twilio for real-time call management, processing raw audio signals via WebSocket, and employed ElevenLabs for natural text-to-speech.• Replaced existing IVR system, automating tenant issue handling and work order creation using function calling, dynamic prompt injections, and custom knowledge management.•Deployed scalable solutions using Docker, GitHub CI/CD Workflows, and Kubernetes, supporting 60+ properties.BillRoute: Invoice Processor• Applied business guardrails and multi-modal LLM capabilities to automate invoice processing and routing.• Various advanced LLM prompting techniques applied such as function calling, custom PDF text 2D positional representation for enhanced prompting, custom business logic validations, etc.• Integrated with Gmail API and Accounts Payable system (Coupa) to scan vendor invoices and process 1500+ invoices per month.• Deployed scalable solutions using Docker and Kubernetes with a CI/CD workflow, supporting 60+ properties.IDCore: Vendor Compliance Tool• Implemented an ensemble of CV models to achieve reliable document intake automation : combination of object detection to pair with business logic, open-source OCR solution, and multi-modal vision capability.• Ensured reliability of OCR solutions against various real-world data scenarios, including scanned documents, different formats, and custom templates.• Automated document intake for certificates of insurance and other complex documents.

Austin, Texas, United States

• Building framework and ML models to bring transparency and configurability to shake up digital commercial insurance space.

Austin, Texas, United States

• Designed and deployed recommendation engine as an API on AWS to route residential service providers to property managers.• Collaborated with product and engineering team to develop and implement computer vision capability to enhance residential service providers' job compliance.• Developed webscraping and OCR tools for internal use.

Greater New York City Area

• Built resource planning and talent search engine for multi-billion revenue client using Tableau CRM as part of digital transformation.• Developed interactive geographical tool that aggregates multiple data sources to assess supply chain risk due to COVID-19 spread.• Implemented BERT to perform semantic word similarity for a search engine.

Greater New York City Area

• Conducted code reviews and guided data scientist students' projects.• Collaborated with senior data scientists to support students graduate successfully.

Greater New York City Area

Metis is a full‐time 12 week ACCET‐accredited immersive data science program which focuses on project design, data acquisition/cleaning/visualization, and communication using statistical modeling and machine learning. Refer to project below for more details.

Lynchburg, Virginia Area

• Designed and executed $1M project to establish new process for new product launch. • Researched and recommended projects to upper management to meet business requirements.• Completed 30+ end-to-end projects in varying sizes with total spending of $1.3M.

Lynchburg, Virginia Area

• Achieved highest monthly production efficiency (94.3% versus 4 year average of 89.7%) on assigned production line• Continuous process improvement via analyzing process data and automation.• Supporting customers through site visits and root cause analysis.