Matthew Lee Email & Phone Number

Austin, Texas, United States

• JobCall: LLM Enabled Real-Time Conversational Bot
• Utilized OpenAI Whisper for speech-to-text and GPT-4 for real-time language understanding.
• Integrated Twilio for real-time call management, processing raw audio signals via WebSocket, and employed ElevenLabs for natural text-to-speech.
• Replaced existing IVR system, automating tenant issue handling and work order creation using function calling, dynamic prompt injections, and custom knowledge management.
• Deployed scalable solutions using Docker, GitHub CI/CD Workflows, and Kubernetes, supporting 60+ properties.BillRoute: Invoice Processor
• Applied business guardrails and multi-modal LLM capabilities to automate invoice processing and routing.

Austin, Texas, United States

• Building framework and ML models to bring transparency and configurability to shake up digital commercial insurance space.

Austin, Texas, United States

• Designed and deployed recommendation engine as an API on AWS to route residential service providers to property managers.
• Collaborated with product and engineering team to develop and implement computer vision capability to enhance residential service providers' job compliance.
• Developed webscraping and OCR tools for internal use.

Greater New York City Area

• Built resource planning and talent search engine for multi-billion revenue client using Tableau CRM as part of digital transformation.
• Developed interactive geographical tool that aggregates multiple data sources to assess supply chain risk due to COVID-19 spread.
• Implemented BERT to perform semantic word similarity for a search engine.

Greater New York City Area

• Conducted code reviews and guided data scientist students' projects.
• Collaborated with senior data scientists to support students graduate successfully.

Greater New York City Area

Metis is a full‐time 12 week ACCET‐accredited immersive data science program which focuses on project design, data acquisition/cleaning/visualization, and communication using statistical modeling and machine learning. Refer to project below for more details.

Lynchburg, Virginia Area

• Designed and executed $1M project to establish new process for new product launch.
• Researched and recommended projects to upper management to meet business requirements.
• Completed 30+ end-to-end projects in varying sizes with total spending of $1.3M.

Lynchburg, Virginia Area

• Achieved highest monthly production efficiency (94.3% versus 4 year average of 89.7%) on assigned production line
• Continuous process improvement via analyzing process data and automation.
• Supporting customers through site visits and root cause analysis.