Matthew Ferdinand Email & Phone Number

Pickerington, Oh, Us

Remote

As the Vice President of Operations at SubItUp, I lead and oversee the operational strategies that drive efficiency, scalability, and client success for our SaaS-based scheduling solutions. Collaborating closely with our leadership team, I focus on optimizing internal processes, aligning team goals with company objectives, and fostering a culture of innovation and continuous improvement.SubItUp is a leader in providing intuitive scheduling solutions, empowering organizations to optimize workforce management. Together, we’re building a future where schedules work for people, not the other way around.

Remote

• Direct human resources HR strategy and operations, formulate goals, and define action steps to advance the company with a people-first perspective.• Design and cater impactful leadership development activities and opportunities that support business and personal needs for talent across the organization.• Lead the workforce and succession planning process in collaboration with departmental leadership to ensure streamlined and effective team composition.• Identify, evaluate and craft employee value proposition statement to effectively tell the story of the organization in efforts to attract and retain talent.• Create and execute effective onboarding programs, enhancing new employee integration, improving retention rates, and increasing overall satisfaction.• Collaborate with department heads to define job requirements and create accurate job descriptions, aligning recruitment efforts with company objectives.• Successfully execute full-cycle hiring processes, including sourcing, interviewing, selection, and onboarding, resulting in the recruitment of top-tier talent.• Direct and lead enterprise-wide payroll management initiatives, overseeing the creation and processing of payroll policies, ensuring efficient and accurate payroll operations within the Human Resources (HR) Department.• Direct and lead all HR processes, including employee files and documentation, employing document management skills for organizational efficiency.• Provide expertise in fostering and maintaining a culture of employee engagement and support, resulting in increased satisfaction and retention rates.• Oversee all performance management discussions, including KPI monitoring, annual performance evaluations, performance improvement plans, and new employee 30-60-90-day plans, integrating performance tracking evaluation. • Lead and oversee company-wide Organizational Health Assessments, culminating in actionable SWOT analyses and the successful execution of recommended solutions.

Columbus, Ohio

- Directed the strategic vision for a 560,000 square foot recreation center, managed a $500,000 annual operating budget, and accomplished this through various project management and operations leadership techniques.- Initiated a comprehensive approach to achieve operational excellence, involving an evaluation of procedures and policies, and SOPs.- Crafted, implemented, and managed an all-encompassing employee performance evaluation system, emphasizing human resources expertise. - Oversaw the entire talent lifecycle for a diverse workforce of over 150 full-time and part-time employees, including recruitment, onboarding, supervision, and performance evaluations, to ensure efficiency and effectiveness.- Managed HR activities, encompassing payroll administration, performance management, talent acquisition, and both onboarding and offboarding practices.- Developed and implemented annual key performance indicators (KPIs) for the facility and staff, leading change initiatives, enhancing customer service and retention strategies, operational efficiencies, and performance standards.- Chaired the department's risk management cohort, ensured strict adherence to all departmental procedures and programs using risk mitigation efforts.- Strategically directed culture, resulting in an impressive 56% improvement in employee retention using strategic project management skills.

- Oversaw all aspects of campus recreation department operations with a strong focus on HR management, including the administration of payroll, performance evaluations, talent acquisition, onboarding, and offboarding.- Introduced lean-six-sigma methodologies to assess and optimize departmental processes, resulting in substantial efficiency improvements.- Designed and executed a streamlined performance management system, encompassing salary reviews and evaluations.- Managed the complete employee lifecycle for a diverse workforce of over 100 full-time and part-time staff, including recruitment, supervision, leadership development, and performance evaluation.- Successfully developed, tracked, and achieved annual key performance indicators (KPIs) for both programs and staff for goal attainment.- Facilitated monthly leadership development sessions for supervisory-level staff, including administration of leadership assessments to measure progress.- Led a comprehensive departmental culture transformation, resulting in an impressive 40% improvement in employee retention within the initial 3 years.- Maintained a high 95% retention rate throughout the remaining tenure by integrating performance indicators and project management strategies.

Bloomington, Indiana Area

Bachelors, Business Administration

Supervisory Leadership Certificate

• Engaged with external business leadership experts over the course of a six-month in-person certificate program • Mastered skills.

Masters, Recreation Administration

Education record