Matthew Gordon Email & Phone Number

Ann Arbor, Michigan, United States

Redmond, Wa

Redmond, Wa

Redmond, Wa

• Interacted with customers on a daily basis by phone and email to resolve issues with care andefficiency. Used this experience to create the company’s support site.• Quickly learned original company programs in order to accurately enter sensitive customer datain an organized manner.• Collaborated with marketing team to write and design original and enticing marketing pieces foronline use.

North Street, Mi

• Employed HTML and writing abilities to update website and to market products online.• Managed the proofing, design, and inventory of medical publications with precision.• Wrote and edited medical copy to be used alongside medical art in various publications.• Traveled to medical conventions to market products and connect with potential customers.

The following is a list of freelance and published works, written and edited by myself:• "Illustrated Full Color Atlas of the Eye, Eye Care, & Eye Surgery" (Paperback, Mar. 2012)• Article commissioned by Stefilm Productions on the international documentary film,“Vinylmania: When Life Runs at 33 Revolutions Per Minute.” (Nov. 2011)• "The Thin Blue Line: An In-depth Look at the Policing Practices of the Los Angeles PoliceDepartment" (Paperback & eBook, Oct. 2011)• "To Live, To Think, To Hope: Inspirational Quotes by Helen Keller" (Paperback & eBook, Sept. 2011)

Birmingham, Al

• Worked to write and edit concise and accurate medical copy used in publications and online resources.• Utilized spare time to design, write, edit, and implement publication of a book on the life ofHelen Keller. This book, which is now given to prospective donors, has garnered donations and has been recognized by the American Foundation for the Blind.

Port Huron, Mi

• Converted paper files into an innovative digital filing system by scanning archived documents.• Recorded inventory, as well as picked up and delivered packages to maintain productivity.• Answered phones, as well as greeted and assisted walk-in customers with care and courtesy.• Worked during summer and school breaks to obtain funding for schooling.