Matthew Haddon Email & Phone Number

Peoria, IL, US

Canton, Ohio Area

Own business relationships, sales objectives, budgeting, strategy, new product development and commercialization with key accounts and new customers. Manage and oversee all customer needs through collaboration with cross functional teams, Sr. Management, key stakeholders and customer leadership.Organic Valley is America’s largest cooperative of organic.

Louisville, OH

Lead, manage and support sales team to exceed our objectives for new business growth, sustain & improve quality service & cultivate new and existing relationships. Collaborate with Sr. Management on the strategic plan and commercialization of new, customer approved product lines and manage the sales deployment to win and retain business. Continually bring.

Denver, CO

• Manage business portfolio generating more than $150 million in annual revenue.
• Managed portfolio of more than 60 Manufacturer, Restaurant, Retail & Distribution accounts.
• Ensure optimal customer service directly and through management of cross functional teams.
• Cultivate lasting relationships with customer key business stakeholders and Sr. leadership.
• Oversee business, product and manufacturing related opportunities, establish solutions and facilitate corrections or improvements with organizational experts.
• Collaborate with Customer Service, Marketing, R&D, QA, Finance, Production and customer counterparts.

• Maintain accurate Policies, Standard Operating Procedures (SOP’s), Manufacturing and Customer specifications to ensure proper testing, evaluation and process checks for all Cheese, Whey and Lactose production.
• Monitor, analyze and report product quality, consistency and compliance to internal and external specifications.
• Ensure optimum product evaluation methods to identify in-process and finished product defects.
• Lead troubleshooting efforts and complaint resolution for customer and production quality opportunities.
• Manage product compliance efforts for nine production facilities in addition to developing three direct reports and two or more indirect reports.
• Interact with Customers, Product Development, Marketing / sales, Analytical services, Research, Technical Services and ISS groups to ensure that goals and objectives are met.

• Assist the Product Compliance Manager in updating manufacturing and shipping specifications.
• Managed customer complaints from initial contact, through trouble-shooting, corrective action and final resolution.
• Improved product performance test methods by auditing customer use and plant procedures and capabilities.
• Auditing of policies and procedures to improve efficiency and effectiveness of in-process product evaluations.
• Positive interaction with personnel from introductory to executive levels at key customer accounts.
• Determine customer needs and aid R&D and Marketing in sales efforts.