Matthew Haniak
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Matthew Haniak Email & Phone Number

Operations and Project Management | Customer Success | SaaS at Kaptio
Location: Montreal, Quebec, Canada 10 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Kaptio
Role
Operations and Project Management | Customer Success | SaaS
Location
Montreal, Quebec, Canada
Company size
55 employees

Who is Matthew Haniak? Overview

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Quick answer

Matthew Haniak is listed as Operations and Project Management | Customer Success | SaaS at Kaptio, a company with 55 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Matthew Haniak.

Matthew Haniak previously worked as Onboarding Specialist at Kaptio and Operations Manager at Sunday. Matthew Haniak holds John Molson School Of Business from Concordia University.

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Email format at Kaptio

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Kaptio

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Profile bio

About Matthew Haniak

Motivated by the idea of continuous improvement both in a professional setting and in life, I am eager to take on any challenge. My passion for technology and leveraging it's capabilities to positively impact society has led me to seek roles in dynamic businesses that share my values. Professional Summary: - 2+ years experience in a fast-growing SaaS startup, with a dual-focus on cultivating positive customer experiences and establishing the internal processes to realize those objectives.- Strong project management skills including communication, organization and problem solving have helped me lead teams to reach their targets. - Ability to leverage technical tools to streamline and automate processes resulting in increased efficiency and productivity.

Current workplace

Matthew Haniak's current company

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Kaptio
Kaptio
Operations and Project Management | Customer Success | SaaS
bracknell, bracknell forest, united kingdom
Website
kaptio.com
Employees
55
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10 roles

Matthew Haniak work experience

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Onboarding Specialist

Current
Kaptio

Montreal, Quebec, Canada

Jan 2024 - Present

Operations Manager

Sunday

Montreal, Quebec, Canada

  • Managed the Onboarding and Customer Support teams - 4 direct reports.
  • Designed and executed the onboarding process for new customers with a dual focus on cultivating positive customer experiences and establishing the internal processes to realize those objectives.
  • Developed and maintained comprehensive training materials, conduction regular training sessions to empower clients for optimal product utilization.
  • Fostered collaboration with Product and Sales teams by sharing… Show more
  • Fostered collaboration with Product and Sales teams by sharing customer insights, contributing to strategic decisions that maximized product adoption and customer satisfaction.
  • Proposed and successfully implemented new customer support software (Intercom) to deal with 100+ weekly tickets.
Sep 2021 - Jul 2022

Operations And Marketing Coordinator

Chk Plz

Montreal, Quebec, Canada

Mar 2020 - Sep 2021

Montreal Canadiens Intern

Effix
Sep 2019 - Jun 2021

Events And Operations Intern

Evenko

Montreal, Canada

May 2019 - Aug 2019
Team & coworkers

Colleagues at Kaptio

Other employees you can reach at kaptio.com. View company contacts for 55 employees →

GG Guðni Garðarsson Guðni Garðarsson Colleague at KaptioIceland, Iceland View → AD Anna Dauzhuk Anna Dauzhuk Colleague at KaptioBrest, Belarus, Belarus View → RE Rebecca E. Rebecca E. Colleague at KaptioBrisbane, Queensland, Australia, Australia View → AM Alex Martin Alex Martin Colleague at KaptioWadworth, England, United Kingdom, United Kingdom View → HO Halldor Orn Gudnason Halldor Orn Gudnason Colleague at KaptioBracknell, England, United Kingdom, United Kingdom View → FB Freyja Björk Gunnarsdóttir Freyja Björk Gunnarsdóttir Colleague at KaptioIceland, Iceland View → CF Carolyn French, Pmp Carolyn French, Pmp Colleague at KaptioFrance, France View → S( Steini (Steingrímur) Helgason Steini (Steingrímur) Helgason Colleague at KaptioIceland, Iceland View → CG Christian Gaines Christian Gaines Colleague at KaptioLondon, England, United Kingdom, United Kingdom View → HJ Huw Jones Huw Jones Colleague at KaptioIceland, Iceland View →
3 education records

Matthew Haniak education

Secondary Studies Diploma, Marketing

Loyola High School
FAQ

Frequently asked questions about Matthew Haniak

Quick answers generated from the profile data available on this page.

What company does Matthew Haniak work for?

Matthew Haniak works for Kaptio.

What is Matthew Haniak's role at Kaptio?

Matthew Haniak is listed as Operations and Project Management | Customer Success | SaaS at Kaptio.

Where is Matthew Haniak based?

Matthew Haniak is based in Montreal, Quebec, Canada while working with Kaptio.

What companies has Matthew Haniak worked for?

Matthew Haniak has worked for Kaptio, Sunday, Chk Plz, Effix, and Effix - Alliances Stratégiques.

Who are Matthew Haniak's colleagues at Kaptio?

Matthew Haniak's colleagues at Kaptio include Guðni Garðarsson, Anna Dauzhuk, Rebecca E., Alex Martin, and Halldor Orn Gudnason.

How can I contact Matthew Haniak?

You can use AeroLeads to view verified contact signals for Matthew Haniak at Kaptio, including work email, phone, and LinkedIn data when available.

What schools did Matthew Haniak attend?

Matthew Haniak holds John Molson School Of Business from Concordia University.

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