Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Check to ensure that appropriate changes were made to resolve customers' problems.• Determine charges for services requested, collect deposits or payments, or arrange for billing.

Answer customers' questions about products, prices, availability, or credit terms.• Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.• Quote prices, credit terms, or other bid specifications.• Emphasize product features based on analyses of customers'needs and on technical knowledge of product capabilities andlimitations.• Negotiate prices or terms of sales or service agreements.

Receive and count stock items, and record data manually or using computer.• Pack and unpack items to be stocked on shelves instockrooms, warehouses, or storage yards.• Verify inventory computations by comparing them to physicalcounts of stock, and investigate discrepancies or adjust errors.• Store items in an orderly and accessible manner inwarehouses, tool rooms, supply rooms, or other areas.• Mark stock items using identification tags, stamps, electricmarking tools, or other labeling equipment.

Measure, cut, thread, or bend pipe to required angle, using hand or power tools or machines such as pipe cutters, pipe-threading machines, or pipe-bending machines.• Study building plans and inspect structures to assess material and equipment needs, to establish the sequence of pipe installations, and to plan installation around obstructions such as electrical wiring.• Locate and mark the position of pipe installations, connections, passage holes, or fixtures in structures, using measuring instruments such as rulers or levels.• Fill pipes or plumbing fixtures with water or air and observe pressure gauges to detect and locate leaks.

Greet customers and ascertain what each customer wants or needs.• Describe merchandise and explain use, operation, and care of merchandise to customers.• Recommend, select, and help locate or obtain merchandise based on customer needs and desires.• Compute sales prices, total purchases and receive and process cash or credit payment.• Answer questions regarding the store and its merchandise.

Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.• Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials.• Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes.• Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.• Compute amounts, such as space available, shipping, storage, or demurrage charges, using computer or price list.• Compare shipping routes or methods to determine which have the least environmental impact.• Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials.• Requisition and store shipping materials and supplies to

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.• Check to ensure that appropriate changes were made to resolve customers' problems.• Determine charges for services requested, collect deposits or payments, or arrange for billing.• Refer unresolved customer grievances to designated departments for further investigation.• Review insurance policy terms to determine whether a particular loss is covered by insurance.• Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.• Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Take pictures of individuals, families, and small groups, either in studio or on location.• Test equipment prior to use to ensure that it is in good working order.• Estimate or measure light levels, distances, and numbers of exposures needed, using measuring devices and formulas.• Perform maintenance tasks necessary to keep equipment working properly.• Select and assemble equipment and required background properties, according to subjects, materials, and conditions.• Set up, mount, or install photographic equipment and cameras.

Review insurance policy to determine coverage.• Prepare insurance claim forms or related documents andreview them for completeness.• Provide customer service, such as limited instructions onproceeding with claims or referrals to auto repair facilities orlocal contractors.• Organize or work with detailed office or warehouse records,using computers to enter, access, search or retrieve data.• Post or attach information to claim file.• Transmit claims for payment or further investigation.• Contact insured or other involved persons to obtain missinginformation.• Calculate amount of claim.