Matthew Huff

Matthew Huff Email and Phone Number

Business Applications Specialist - IEX WFM System Administrator at Wells Fargo Home Lending @ Wells Fargo Home Mortgage
san francisco, california, united states
Matthew Huff's Location
Lake Forest, California, United States, United States
Matthew Huff's Contact Details

Matthew Huff personal email

n/a
About Matthew Huff

Matthew Huff is a Business Applications Specialist - IEX WFM System Administrator at Wells Fargo Home Lending at Wells Fargo Home Mortgage. He possess expertise in call centers, analysis, workforce management, credit, business analysis and 9 more skills.

Matthew Huff's Current Company Details
Wells Fargo Home Mortgage

Wells Fargo Home Mortgage

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Business Applications Specialist - IEX WFM System Administrator at Wells Fargo Home Lending
san francisco, california, united states
Website:
wellsfargo.com
Employees:
246787
Matthew Huff Work Experience Details
  • Wells Fargo Home Mortgage
    Business Application Specialist - Iex Wfm
    Wells Fargo Home Mortgage Nov 2018 - Present
    Irvine, Ca
    • Responsible for implementation, configuration and day-to-day operational support of IEX WFM system and Genesys phone system• Maintain and troubleshoot IEX WFM system for multiple call centers and lines of busines• Proactively analyze, troubleshoot and resolve system issues in a timely manner.• Resolve open help desk tickets and verify all issues are properly resolved• Interact with end-users and all levels of management in developing solutions to problems or creating efficiencies pertaining to Workforce Management processes that impact business.
    View
  • Wells Fargo Dealer Services
    Business Application Specialist - Verint Wfm
    Wells Fargo Dealer Services Sep 2014 - Nov 2018
    Irvine, Ca
    • Responsible for implementation, configuration and day-to-day operational support of Verint Impact 360• Maintain and troubleshoot Verint Impact 360 system for multiple call centers• Proactively analyze, troubleshoot and resolve system issues in a timely manner.• Resolve open help desk tickets and verify all issues are properly resolved• Interact with end-users and all levels of management in developing solutions to problems or creating efficiencies pertaining to Workforce Management processes that impact business.
  • Wells Fargo Dealer Services
    Wfm Scheduler Forecaster
    Wells Fargo Dealer Services Mar 2010 - Sep 2014
    Irvine, Ca
    Workforce Management- forecasting and scheduling analyst for call center operations.
  • Wachovia Corp
    Scheduler Forecaster
    Wachovia Corp Feb 2007 - Mar 2010
    View
  • Wfs Financial
    Intraday Specialist
    Wfs Financial Nov 2003 - Feb 2007
    View

Matthew Huff Skills

Call Centers Analysis Workforce Management Credit Business Analysis Troubleshooting Management Loans Banking Risk Management Customer Experience Consumer Lending Business Process Improvement Team Building

Frequently Asked Questions about Matthew Huff

What company does Matthew Huff work for?

Matthew Huff works for Wells Fargo Home Mortgage

What is Matthew Huff's role at the current company?

Matthew Huff's current role is Business Applications Specialist - IEX WFM System Administrator at Wells Fargo Home Lending.

What is Matthew Huff's email address?

Matthew Huff's email address is ma****@****bal.net

What is Matthew Huff's direct phone number?

Matthew Huff's direct phone number is +194930*****

What skills is Matthew Huff known for?

Matthew Huff has skills like Call Centers, Analysis, Workforce Management, Credit, Business Analysis, Troubleshooting, Management, Loans, Banking, Risk Management, Customer Experience, Consumer Lending.

Who are Matthew Huff's colleagues?

Matthew Huff's colleagues are Willie Phillips, Ali S., Saima Ismail, Sumathi Subramani, Karen Wood, Berenice Maciel, Marta Kuliashova.

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