Matthew Strong Email & Phone Number

Berlin, Connecticut, United States

Greater Hartford

Sales and technical support of business solutions for regional sales executives, including delivering training to both client and employees. Worked directly with clients to build solutions to fit their business needs allowing for growth and advancement. Managed internal demo accounts for training, client demonstrations, testing and resolving client issues. Sales support of advanced products based on customer needs, expectations, and future growth. • Awarded Engineering Excellence for yearly overall performance and metrics (6 times)• Awarded Winners Circle for quarterly support and metrics (22 times)• Helped to launch, lead and represent the Veterans ERG for the region• Built and managed the business continuity plan for the regions business services unit

West Hartford, Connecticut, United States

Cheshire, Connecticut, United States

Supported the sales of the communications, camera and networking solutions for the sales teams. Managed project plans, implemented and installed communications, camera access control and network equipment and infrastructure. Facilitated customer training, remote access and change of service functions for client accounts. Designed and installed wiring infrastructure in customers facilities.• Certified on all Toshiba communications products and platforms• Successfully completed apprenticeship for telecom for CT

Easthampton, Massachusetts, United States

Supported the sales of the communications, camera and networking solutions for the sales teams. Managed project plans, implemented and installed communications, camera access control and network equipment and infrastructure. Facilitated customer training, remote access and change of service functions for client accounts. Designed and installed wiring infrastructure in customers facilities.

Supported the sales of the communications, camera and networking solutions for the sales teams. Managed project plans, implemented and installed communications, camera access control and network equipment and infrastructure. Facilitated customer training, remote access and change of service functions for client accounts. Designed and installed wiring infrastructure in customers facilities.

Stamford, Connecticut, United States

Managed the lab’s assets and financial budget. Directed a team of six lab technicians that were assigned to testing, repair and refurbishing for all lab functions. Handled logistics between lab groups on workflow and product completion. • Consistently achieved performance and productivity goals for the lab• Introduced new products, knowledge and procedures to the lab and company to grow sales

Boston, Massachusetts, United States

Managed all telecom systems domestically and internationally in all office locations. Handled all mobile accounts and assets, including the ordering and decommissioning of devices and users. Worked directly with outside vendors on all install and designs for new telecom needs. Deployed software updates and managed all telecom projects.

Boston, Massachusetts, United States

Implemented large-scale call center applications and product/software management for the DMS/SL100 national support team and as a site engineer. Worked with the installation team to provision users and features on the DMS100 customer installs. Member of the 24hr coverage team supporting more than 45 separate sites throughout the US, performing upgrades, remote maintenance and change of service requests.

Manchester, Connecticut, United States

Armorer for the infantry unit weapons and armor systems. Managed all assets, maintenance and repair of equipment. Honorably discharged.

Business

Business

Mathematics