Matthew Jacobs Email & Phone Number

Texas, United States

Bedford, Texas, US

San Francisco, CA, US

• Manage and support the national facility maintenance program for 95+ Madison Reed Hair Color Bar locations. Utilize a 3rd party facility management vendor (Service Channel). This partner assists by supporting the.
• Manage the national facility maintenance program which supports 95+ Madison Reed Hair Color Bar locations and 12 District Managers throughout North America.
• Management includes all reactive / emergency and non-reactive facility related repairs along with preventative maintenance such as janitorial, HVAC, pest control, lighting, and life safety.
• Manage capital improvement remodel projects along with a refresh program that supports the operational team needs.
• Create and maintain annual $1.5MM R&M budget with Finance and Operations.
• Negotiate service pricing within Service Channel as well as with the national and regional vendors. We were able to restructure the Service Channel platform in mid-2023 which provided cost savings and allowed Madison.

Plano, TX, US

• Directed new construction, remodels, and relocations for FedEx Office locations, from pre-construction through close-out. Complete due diligence with assigned design and sourcing managers, and operation, retail.
• Pivoted rapidly to assist facilities team in maintaining seamless operation in response to Covid-19 crisis.
• Delivered 25–30 successful projects within annual budget of $10M.
• Drove on time and on budget completion of projects in regular visits to construction sites and general contractors to verify work complied with scopes and requirements.
• Established solid line of communications between 5 geographically diverse general contractors and their field personnel, minimizing miscommunications and issues.
• Translated project feedback into strategies improving overall program execution, including cost variances, landlord negotiations, supply chain operations, and project closeout.

Orlando, Florida, US

• Completed 18 remodel projects within $1.4M budget, and multiple roof replacements within $1.5M budget. Monitored R&M and FF&E budgets; instituted immediate corrective action, as necessary. Conducted punch walks with.
• Cut $170K from expenses in negotiations with contractors.
• Resolved unanticipated issues with remodels, equipment maintenance, repair, and replacement in support of general managers and area directors.
• Attracted, hired, and supervised qualified contractor and vendor base supporting restaurant operations.
• Taught managers-in-training (MIT) to effectively execute facilities maintenance program in bi-monthly meetings.

Richardson, Texas, US

• Spearheaded refresh, remodel, and relocation, projects. Managed facilities maintenance program for 300 Fossil retail stores and 150 “shop-in-shop” locations within United States and Canada with $3.5M annual budget..
• Slashed annual budget $200k within first six months; bundled facility services, created DNE process, and instituted 24/7 real time customer service desk through 3rd-party vendor.
• Initiated asset management program holding HVAC repair vendors responsible for inadequate or unnecessary repairs, generating $50K in savings first year.
• Delivered successfully completed $500K project involving 50 shop-in-shop locations.

Plano, Texas, US

• Led 4 field facility specialists and 8 Outsourced Vendor supervisors tasked with facility related repair and maintenance issues for 350+ retail sites, totaling 30M square feet. Managed environmental and waste services.
• Designed, developed, and implemented streamlined operating practices delivering $5M in cost savings.
• Realized savings over $1M annually as results of recycling initiative.
• Validated facility repairs ensure that all contractual obligations and service level agreements of various JCPenney leasing firms for large scale projects in partnership with JCPenney construction and real estate.

Dallas, Texas, US

• Managed and implemented all facility related projects for the Macaroni Grill East Coast division.
• Responsible for a $1.2M budget regarding general repair and maintenance.
• Functioned as the communications/management liaison between restaurant operators (Regional/Area Directors, Store Managers), contractors, and equipment vendors for all restaurant maintenance projects.
• Provided day-to-day support to restaurant managers and area directors concerning repair and maintenance issues.
• Negotiated and manage restaurant maintenance contracts (HVAC / refrigeration, exhaust hood cleaning, fire suppression systems, grease trap maintenance, etc.)
• Functioned as the project manager for all restaurant remodel or renovation projects.

Davie, FL, US

• Managed and implemented projects such as lighting upgrades, energy management data collection, equipment rollouts, and furniture upgrades.
• Coordinated repair and maintenance for all Hard Rock Cafés within the east coast region.
• Asserted operational needs, ordered products and services and followed-up with contractors in order to meet deadlines.
• Assisted with yearly expense and capital budgets within the Facilities Department including travel, equipment replacement, remodels, upgrades, utilities and contract management.
• Created facility inspection reports and conducted store visits to evaluate the Cafes’ conditions.
• Assisted in the initiation of facility maintenance, utility and waste programs which resulted in cost savings and more efficient operations of the Cafés.

Coppell, Texas, US

• Managed and initiated all facility maintenance repairs and contractual work for 50 Dave & Buster’s locations.
• Reviewed lease language and corresponded with landlords in order to optimize common area maintenance costs and building accountability.
• Provided capital improvement budgeting for all Dave & Buster’s facilities.
• Provided property assessment and facility review of code compliance (ADA, OSHA)
• Created a utilities program regarding deregulation and selection. The program helped generate a 17% savings ($500 hundred thousand dollars) in energy usage within the first year.
• Implemented a nationwide waste and recycle program which operated the stores more efficiently and provided a guaranteed annual savings.