Handling Subrogation claims both in the Ontario and Western Canada regions.

Developed current reporting structure used monthly to track trends and statistics within the claims organization. Process and procedure review to ensure operational efficiency. Liaise with various departments internally as well as external vendors building and maintaining positive working relationships with all levels of management. Negotiating settlements pre and post- trial for claims to avoid unnecessary costs and achieve highest possible financial recovery. Take part in discussions and negotiations with legal department discussing strategies and solutions to problems that arise. Analysing data identifying tendencies in the business, providing ways to increase amount of money recovered and create plans to operate more effectively.

Provided tutoring and mentoring for freshman and sophomore students in the subjects of Philosophy, English, History, Classical Literature, and Critical Thinking. Tutored and mentored High-School students from Gr.9 to Gr.12 in English, Math, History and conducted college/university preparation sessions as well as conflict resolution consulting.

Received and organized incoming as well as outgoing mail. Sent out mail and packages through different shipping services. Filing of insurance addendums as well as sorting through and processing new policy applications.