● Responsible for technology related projects for an organization that serves its clients nationwide in a 24x7x365 environment. Including re-architecture/upgrade of VM ware environment, expansion of offices into a second location, Altigen phone system rollout, and user interface updates in custom software to improve efficiency.● Manage user support all Microsoft Office applications as well as other internal proprietary applications.● Serve as the lead administrator in a Windows 2016/2012 environment that utilizes VMWarevirtualization.● Developed a disaster recovery and business resumption plan.● Continuous development of documented configuration, performance, and security standards for all technology. Implement and monitor controls to ensure standards are maintained.● Evaluate I.T. requirements, objectives, and goals. Plan and research for future and evolving technology products and standards● Development of a 5 Technology Plan that mirrors the 5-year strategic plan of the company.● Managed IT budget for organization with 25M in annual revenue.

Responsible for technology related projects for a credit union with 8 locations, 200 employees and more than 400 million dollars in assetsLead and manage the I.T. team of 6 in daily operation of the core, network, help-desk, and associated systemsSupervise I.T. Department employees including hiring new employees, motivating, developing and training existing employees, mentoring employeesManaged and develop the IT staff to be highly attentive to the needs of staff in a multi-branch environmentEvaluate I.T. requirements, objectives, and goals. Plan and research for future and evolving technology products and standardsResponsible for the I.T. Disaster Recovery and Business Continuity Planning.Develop documented configuration, performance, and security standards for all technology. Implement and monitor controls to ensure standards are maintainedAlign technology with credit union’s goals and objectivesManage existing relationships with external vendors and maintains positive rapport Perform analysis on current and future vendors

Responsible for all technology related projects for a credit union with four local branches, 40 employees and more than 100 million dollars in assetsRecent projects include the selection and implementation of Nautilus enterprise content management solution, SMA OpCon Enterprise automation software, e-signature solution for loan and membership documents, in person signature solution using tablets computers, remote deposit capture, and the conversion of online banking and bill payment vendors Managed and developed an IT staff to be highly attentive in the maintenance of all network servers in a multi-branch environmentPresented technology improvement recommendations for the credit union to leadershipAligned technology with credit union’s goals and objectivesManaged the information security of the credit union and responded to any threats in a timely mannerServed as Network Administration in a Windows Server 2008/2010 environmentManaged existing relationships with external vendors and maintains positive rapport Performed analysis on current and future vendors

Maintained and supported 50 plus users at locations in Florida and Kansas City in a personal mannerInstalled and tested new software and assisted in training of staffReplaced hardware when needed to optimize system performanceServed as Network Administration in a Windows Server 2000/2003 environment

Responsible for all technology related projects for a credit union with 3 branches, 50 employees and more that 150 million dollars in assetsResponsible for the management of a small IT staff that assisted in the maintenance of all network servers in a multi-branch environmentDeveloped and maintained technology plan to help the credit union reach its strategic goalsCreated a business resumption plan for the credit unionServed as Network Administration in a Windows Server 2000/2003 environmentAssisted in Design and Maintenance of credit union intranetResearched and implemented new software and hardware solutions for the credit unionContracted with third party vendors to assess internal and external network security vulnerabilities, reviewed recommendations, and determined appropriate action

Served as Project Manager – Led in the implementation of Debit Cards, ATM Processor Conversion, Core Data Processing Vendor Conversion, numerous online services including Internet Banking, Internet Bill Payment, online statements, Check Imaging, Online LendingRepaired and maintained the network server, all personal computers, and printersManaged and maintained the disaster recovery for electronic systems of the credit unionAssisted in design and maintenance of the credit union website at www.kcpcu.orgResearched of new software for use at the credit union