Oversee daily reservations, pre-assign seating and monitor guest flow to minimize customer wait times.Build rapport with both Front and Back-of-House Staff to ensure quick and efficient service for guests.Train new hosts and hostesses on various policies and procedures.Remain current with fast-changing Health Officer orders regarding COVID-19 to convey updated information to guests.Handle guest complaints using de-escalation techniques and problem solving.

Order and maintain accurate records of supplies received and distributed across locations in California and Oregon.Run day-to-day operations, including scheduling and managing front desk staff.

Collect and organize invoices and receipts to help Executive Accountant prepare expense reports.Provide clerical support for executive producer and other high-level executives.Assist the crew during red carpet events by setting up, making reservations and preparing after-party locations.Notable projects include EMMY's (2014-2019), Oscars (2015-2019), and other E! Live Red Carpet Events (2014-2019).

Assist Director of Photography with shaping lighting for film.Lift heavy production equipment frequently during step-ups and break-downs, using extensive knowledge of safety protocol and procedures.

Answer emails and phone calls in a fast-paced environment.Prepare quotes for equipment orders for large studio productions.Keep store organized and receive deliveries.Operate heavy equipment and a fork lift.

Use extensive knowledge of pop culture to build rapport with customers and provide excellent customer service.Other duties include processing credit card and cash transactions and upselling to customers.