Senior Customer Engineer at Microsoft focusing on Exchange Online, M365 Security and Compliance, and Microsoft Graph API.

Manage a multi-site, multi-tenant Microsoft Exchange environment for 6000+ end users.Manage IceWarp mail server for 6000+ end users.Perform email migrations from customer on-premises mail environment to CSI hosted Exchange environment.Manage perimeter messaging systems running Symantec Message Gateway for 15k+ users.Manage Symantec .Cloud Email Security.Manage Zix Gateway message encryption environment.Act as escalation point for companywide messaging issues.Write and maintain PowerShell Scripts to perform administrative tasks and reporting.Manage server virtualization environment running VMware ESX.Manage Dell Active Roles Server.Migrate client server infrastructure to CSI hosted server infrastructure.Monitor Exchange infrastructure and server health with Microsoft SCOM.Perform maintenance and security updates on Windows and Linux servers.

Build and manage multi-site Microsoft SQL Clusters.Upgrade and manage Enterprise Microsoft PKI environment.Implement Citrix XenMobile for corporate users.Build and maintain Windows KMS environment for desktops and servers.Manage Microsoft Windows 2008/2012 server environment.Perform maintenance and security updates on Windows environment.

Set up network devices and servers to N-Central performance monitoring platform.Set up network devices and servers to nFX SimOne security log monitoring platform.Maintain a project queue to meet support deadlines and client needs.Adjust firewall ACL’s to allow traffic between devices and management platforms.Add Cisco IPS to Cisco Security Manager.Build, configure, and ship ESXi servers to clients to host monitoring software.

Manage University Active Directory and Exchange servers for 5000 users.Planned and implemented Exchange upgrade from 2003 to 2010.Manage 40000 student accounts using ILM, Active Directory, and Microsoft Exchange Labs.Maintain and secure Windows 2003 and Windows 2008 Servers.Implement, maintain, and document backup procedures for 150 servers.Perform maintenance and security fixes on servers for different University wide operations.Plan and perform major system upgrades with little to no downtime.Setup and manage the university HP SAN environment.Configure and maintain virtual server environment using VMware ESXi Server and vSphere client.Write and maintain VBscripts, Powershell Scripts, and C# programs to manage data and user accounts.Manage permissions on campus file servers.Maintain a support ticket queue to meet support deadlines.