Matthew Storms Email and Phone Number

Everyday duties include assisting Members with a wide variety of inquiries related to their medical needs and insurance policies. provide detailed descriptions of HMO medical eligibility and benefits, assist with the processing of premium payments, provide online navigation assistance and help Member's with all aspects of the application process for both new members and member's changing plans. This is an environment that is all about customer service and satisfaction. This is a call center environment that also deals heavy with interdepartmental communications.

- Create and improve reports for the executive and planning teams. - Forecast inventory needs and executed weekly allocation of goods to all stores.- Daily and periodical reporting and analysis in order to attain sales and inventory objectives.- Oversee the supply chain of goods to ensure that inventory plans and delivery dates were met.

MERCHANDISING AND SPECIAL ORDERS COORDINATOR (CORP. HQ)General tasks include: Overseeing and completing the processing custom special orders for clients. Contacting and following up with vendors to place and revise orders, tracking merchandise repairs with their respective vendors, working with sales people at the store level to deliver product to their clients in a timely manner. Report sales data figures to members of the Senior Leadership and brainstorm ideas to streamline operations. Support incoming employees to the department and provide OTJ training as tasked by Management.

THEATRE MANAGER- Human Resources Department - Duties include: Setting up and conducting interviews for the purposes of hiring, documenting performance of all subordinates and handling disciplinary issues. Facilitate both online and Instructor led training and development for new employees as well as train for the purposes of improvement, promotion or new company initiatives for current employees. Making attendance estimates to predict upcoming business levels, staffing the theatre on a weekly basis. Monitor and finalize payroll for the building and submit it to Corporate. Filing paperwork regarding unemployment requests and benefits inquiries.- Food & Beverage Department - Duties include: Placing weekly orders, tracking damages/losses, completing weekly counts of inventory, tracking sales of items, conducting quality control checks and monitor Guest Satisfaction scores related to the department.- Bar Manager - Duties Include: Communicating with vendors for service and orders. Managing inventory levels. Understand and enforce Local and State laws regarding the sales of alcohol. Evaluate performance of current Bar Tenders and scout for new talent.- General tasks include: Monitoring day-to-day operations of the building, handling guest concerns, service recovery, tracking and recording issues of fraud (internal and external), cash handling/deposits, tracking sales and performance numbers and reporting all information to the General Manager and Home Office.OPERATIONS COORDINATOR/SUPERVISOR- Entry level position of the Management Team that was responsible for overseeing overall operations of the theatre, coaching and mentoring the staff, tracking basic sales numbers and completing the duties of assigned department tasks.