Matthew Magee Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

Associate-level administration on Azure AD, including resource groups, cost analysis, and VM maintenance.Administration of Veeam backup and replication on critical company VMs.Implemented DUO MFA software company-wide, creating security policies and ACLs.Collaborated with Cranemasters leadership to optimize laptop deployment, saving ~$25K annually.Saved $80k on a derailment job by retrieving critical images from a former employee’s iPhone.Utilized… Show more Associate-level administration on Azure AD, including resource groups, cost analysis, and VM maintenance.Administration of Veeam backup and replication on critical company VMs.Implemented DUO MFA software company-wide, creating security policies and ACLs.Collaborated with Cranemasters leadership to optimize laptop deployment, saving ~$25K annually.Saved $80k on a derailment job by retrieving critical images from a former employee’s iPhone.Utilized self-taught MS Power Automate and Chat GPT functions to improve onboarding efficiency.Managed projects such as new server deployment, system upgrades, and network implementation.Administered Intune MDM across 200 iPads and iPhones, implementing security and config profiles.Conducted team training including customer service, issue escalation, process documentation, and SLAs.Primary point of contact for critical security events, network outages, and sensitive employee terminations. Show less

Richmond, Virginia, United States

Purchasing acuity on laptop, printer, and monitor refresh.Revamped company fax and E-911 solution. Saved company $39,600 annually. Managed e-mail migration to Next-Gen e-mail client. Negotiated $5220 discount.Assist the Director of IT daily on project-related items and new technology acquisition.Uncovered printer toner scam. Saved the company $5,000 and canceled all future orders.Solely responsible for Estes Final Mile CEO IT issues including e-mail, phones, and… Show more Purchasing acuity on laptop, printer, and monitor refresh.Revamped company fax and E-911 solution. Saved company $39,600 annually. Managed e-mail migration to Next-Gen e-mail client. Negotiated $5220 discount.Assist the Director of IT daily on project-related items and new technology acquisition.Uncovered printer toner scam. Saved the company $5,000 and canceled all future orders.Solely responsible for Estes Final Mile CEO IT issues including e-mail, phones, and website.Install and basic management of Fortinet switches/routers including VPN software administration.Created over 20 break-fix documents from Outlook repair to tear down and rebuild network racks.Network and desktop support for 14 remote stations wiring, electrical, and hardware implementation. Inventory management responsible for over 2,300 assets. Created reliable accounting and tax reports. Show less

Fredericksburg Virginia

Complete support of IT infrastructure for 10 local and remote dealerships. Custom Windows 7 image deployment, troubleshooting, and maintenance.Installed and activated 17 wireless Meraki access points across all dealerships.Top-tier customer care and problem-resolution strategy for in-house and external issues.Migrated PBX phone system to Mitel VOIP system. Constructed call routing and path options.Active Directory operations including user accounts, GPO implementation, and… Show more Complete support of IT infrastructure for 10 local and remote dealerships. Custom Windows 7 image deployment, troubleshooting, and maintenance.Installed and activated 17 wireless Meraki access points across all dealerships.Top-tier customer care and problem-resolution strategy for in-house and external issues.Migrated PBX phone system to Mitel VOIP system. Constructed call routing and path options.Active Directory operations including user accounts, GPO implementation, and OU maintenance. Show less

Quantico, Va

Installed and updated PKI certificates on Secret clearance endpoints.Brigadier General and Lieutenant Colonel front-line support with 100% issue resolution.Large-scale printer support and maintenance with Lexmark, HP, Canon, and Ricoh models. Immediate support and management of sensitive VTC meetings between different commands. Coordinating IT support with other commands and extensive use of Symantec encryption software.Utilized ITIL standards and Remedy ticketing system… Show more Installed and updated PKI certificates on Secret clearance endpoints.Brigadier General and Lieutenant Colonel front-line support with 100% issue resolution.Large-scale printer support and maintenance with Lexmark, HP, Canon, and Ricoh models. Immediate support and management of sensitive VTC meetings between different commands. Coordinating IT support with other commands and extensive use of Symantec encryption software.Utilized ITIL standards and Remedy ticketing system. Consistently in the top 3 on ticket performance. Show less

Maryland Ang 175Th Wing

Worked in teams to accomplish mission tasks ranging from wiring repairs to munitions loads.Awarded Air Force Good Conduct Medal for passing all yearly reviews with a firewall 5 rating.100% pass rate on all QA spot checks on the flight line and in loading practice 7 years running.Trained junior-ranked airmen on aircraft documentation, safety procedures, and repair processes.Managed extensive equipment program; accounted for 760 modules worth $1.4M - 100%… Show more Worked in teams to accomplish mission tasks ranging from wiring repairs to munitions loads.Awarded Air Force Good Conduct Medal for passing all yearly reviews with a firewall 5 rating.100% pass rate on all QA spot checks on the flight line and in loading practice 7 years running.Trained junior-ranked airmen on aircraft documentation, safety procedures, and repair processes.Managed extensive equipment program; accounted for 760 modules worth $1.4M - 100% available.Perseverance to accomplish extreme tasks as lead maintenance crew. Worked until the job was done. Show less

Fredericksburg Virginia

Social Media Marketing and Web Development.

Germanna Community College Fredericksburg Campus

Helped fellow Veterans navigate benefits and G.I Bill issues.Update school database with sensitive student information.Performed data entry tasks related to various forms related to students and applications.

Snohomish, Washington, United States

Maintained 2 large-format print plotters for critical company productions.Worked with the CEO to implement a home office wireless network solution. Secured and updated company VPN connections with RSA Secure ID tokens.Set up Symantec antivirus and Panda malware defense on all company computers.Upgraded all office endpoints to Office 2003 suite alongside Quicken Premier 2006.Refreshed 17 computers upgrading from Windows 2000 to XP. Upgraded hardware as required.