- ‘Under the Influence’ and original musical performed during October 2022. Co-director, co-writer and editor.- Collaborated to make real the director’s vision for a camp, over the top internet comedy.- Co-lead rehearsals with the director, musical director, choreographers, invigorating the cast and leading workshops on energy, focus ad improvisation.- Managed production team admin - ensuring deadlines were met and all stagecraft elements were up to speed.

- Revised automated customer support email content to create a friendlier brand persona.- Designed and created visually exciting support team webpages and videos for training AU and PH agents.- Innovated and implemented a new system of resolving delayed customer cases for a small team of PH agents, including leading fun training sessions.- Devised time-efficient solutions to retrieving mass amounts of unreturned high-value goods.

- Marketing tours- Promotional presentations in regional schools- Outbound calls

- Innovated engaging 90-minute lessons for classes of 15.- Condensed subject notes into simple and accessible learning resources.- Wrote copy for the brand, including practice exams and essays.