Matthew M.
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Matthew M. Email & Phone Number

Customer Care Representative (Chat Support) at Bristol West Insurance Group
Location: Sheffield Lake, Ohio, United States 6 work roles 3 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 100%

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Current company
Bristol West Insurance Group
Role
Customer Care Representative (Chat Support)
Location
Sheffield Lake, Ohio, United States
Company size
792 employees

Who is Matthew M.? Overview

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Quick answer

Matthew M. is listed as Customer Care Representative (Chat Support) at Bristol West Insurance Group, a with 792 employees, based in Sheffield Lake, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Matthew M..

Matthew M. previously worked as Cyber Security Student at Comptia and Customer Service Advocate at Bristol West Insurance Group. Matthew M. holds Comptia Security+ Sy0 601 from Comptia Tech Career Academy.

Company email context

Email format at Bristol West Insurance Group

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Bristol West Insurance Group

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Profile bio

About Matthew M.

As an aspiring sales professional with a background in customer service, I have developed strong communication and problem-solving skills, as well as the ability to build and maintain positive relationships with clients. In my current role, I have consistently delivered exceptional customer experiences, resulting in high levels of customer satisfaction and loyalty. This experience has given me a unique perspective on the importance of providing exceptional service, and has equipped me with the tools and expertise to excel in sales. In addition to my experience in customer service, I am eager to explore new opportunities in sales development. I have obtained skills in researching new prospects, conducting cold outreach, and running discovery calls using SPIN and BANT techniques, and I am confident in my ability to drive significant value for my clients and my organization. As a sales development representative, I will bring valuable skills and experience to the company I am working for and provide solutions to complex challenges. I am committed to delivering results that exceed expectations. I am excited about the prospect of joining a team of dedicated sales professionals and contributing to the success of a dynamic organization. With my skills and experience, I am confident in my ability to become a valuable member of the sales development team and help drive growth and success.

Listed skills include Leadership, Marketing Management, Direct Marketing, Presentation Skills, and 45 others.

Current workplace

Matthew M.'s current company

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Bristol West Insurance Group
Bristol West Insurance Group
Customer Care Representative (Chat Support)
Sheffield Lake, OH, US
Website
bristolwest.com
Employees
792
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6 roles

Matthew M. work experience

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Cyber Security Student

Comptia

CompTIA Security+ SY0-601

Customer Service Advocate

Bristol West Insurance Group

Resolve agent’s and insured’s discrepancies and align with policiesClarify billing statements and insure understandingDe-escalate calls and enable amicable resolutionsTrained June 2022 & July 2022 new hire classes at exemplary levelEarned 20 Cx5 awards for driving agent and customer satisfaction

Sales Development Student

Coursecareers

CourseCareers is an intensive online three-month course in technology sales development. I read three books including How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling.I learned everything about the basics of sales development to prepare myself for a sales development position. Check out employer.coursecareers.com to view the complete outline of what I learned. Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, Cadence, SPIN, BANT, Cold Emailing, Cold Calling, LinkedIn Outreach, Salesforce CRM, SalesLoft, Zoominfo, Etc.

Dec 2022 - Feb 2023

Quality Assurance Specialist

Autovin

Verified reports with detail to ensure accuracy and exceed client expectationsIndependently made decisions on vehicle accident damages that align with AutoVin guidanceManaged a high volume of reports with highly detailed accuracyTrained and coached new and less experienced inspectors when needing alignment with the client’s and AutoVin’s expectationsEvaluated Progressive Pre-Underwriting client Validated that the VIN is accurate with the vehicle in evaluation Validated that the pictures match, are clear, and are exactly what the client specified Escalated the report when discrepancies with the VIN on the report and the VIN on the vehicle are evident

May 2012 - Sep 2021

Social Media Manager

Protector Capital

Created intriguing and appealing daily posts on Social Media channels to promote brand engagementResponded to, interacted with, and engaged followers resulting in further engagement and SalesIdentified most relevant hashtags to increase exposure to new accounts resulting in brand growth and Sales

Aug 2020 - Jun 2021
Team & coworkers

Colleagues at Bristol West Insurance Group

Other employees you can reach at bristolwest.com. View company contacts for 792 employees →

JA John Adams John Adams Colleague at Bristol West Insurance GroupHalethorpe, Maryland, United States View → JS Juraj Sotník Juraj Sotník Colleague at Bristol West Insurance GroupSlovakia View → BH Briana Hurta Briana Hurta Colleague at Bristol West Insurance GroupOrlando, Florida, United States View → JH Jim Harville Jim Harville Colleague at Bristol West Insurance GroupTavares, Florida, United States View → PC Phillip Calsada, Cpcu Phillip Calsada, Cpcu Colleague at Bristol West Insurance GroupSan Francisco Bay Area, United States View → MF Mike Frisch Mike Frisch Colleague at Bristol West Insurance GroupWeaverville, North Carolina, United States View → DC Dylan Canavan Dylan Canavan Colleague at Bristol West Insurance GroupLancaster, Pennsylvania, United States View → PL Philip Labut Philip Labut Colleague at Bristol West Insurance GroupCuyahoga Falls, Ohio, United States View → EM Erika Maldeney Erika Maldeney Colleague at Bristol West Insurance GroupEdgewater, Florida, United States View → QW Qiana Washingon Qiana Washingon Colleague at Bristol West Insurance GroupDallas-Fort Worth Metroplex, United States View →
3 education records

Matthew M. education

Sales Development Specialization

Coursecareers

CourseCareers is an intensive online three-month course in sales development. Check out employer.coursecareers.com to view the complete.

FAQ

Frequently asked questions about Matthew M.

Quick answers generated from the profile data available on this page.

What company does Matthew M. work for?

Matthew M. works for Bristol West Insurance Group.

What is Matthew M.'s role at Bristol West Insurance Group?

Matthew M. is listed as Customer Care Representative (Chat Support) at Bristol West Insurance Group.

Where is Matthew M. based?

Matthew M. is based in Sheffield Lake, Ohio, United States while working with Bristol West Insurance Group.

What companies has Matthew M. worked for?

Matthew M. has worked for Bristol West Insurance Group, Comptia, Coursecareers, Autovin, and Protector Capital.

Who are Matthew M.'s colleagues at Bristol West Insurance Group?

Matthew M.'s colleagues at Bristol West Insurance Group include John Adams, Juraj Sotník, Briana Hurta, Jim Harville, and Phillip Calsada, Cpcu.

How can I contact Matthew M.?

You can use AeroLeads to view verified contact signals for Matthew M. at Bristol West Insurance Group, including work email, phone, and LinkedIn data when available.

What schools did Matthew M. attend?

Matthew M. holds Comptia Security+ Sy0 601 from Comptia Tech Career Academy.

What skills is Matthew M. known for?

Matthew M. is listed with skills including Leadership, Marketing Management, Direct Marketing, Presentation Skills, De Escalation, Customer Communication, Automotive Technology, and Information Security.

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