Matthew Mercado Email and Phone Number

Acts as a trusted subject matter expert, brand advocate and product champion for Sony products.Actively engages customers using selling skills to increase sales of Sony products and services in the designated Sony Experience and, secondarily, in the Home Theater department.Takes complex technology and service plans and makes it simple for customers and other employees to understand.Fields questions about product features and explains benefits to consumers in a way that is engaging… Show more Acts as a trusted subject matter expert, brand advocate and product champion for Sony products.Actively engages customers using selling skills to increase sales of Sony products and services in the designated Sony Experience and, secondarily, in the Home Theater department.Takes complex technology and service plans and makes it simple for customers and other employees to understand.Fields questions about product features and explains benefits to consumers in a way that is engaging and promotes excitement in acquiring and using these products and services.They are patient, genuine and helpful while assisting customers in finding the right products and services.Demonstrates for each customer how finding the right products and services can enrich their lives.Works closely with the rest of the Mobile team to appropriately direct customers to other team members who can provide service to meet their specific needs. Show less

In charge of maintaining and supervising the teller side; including and not limited to ordering cash, overrides, and calls needed to be made on the teller side.Provided excellent member services and maintained member satisfaction.Employed security measures to ensure funds were not compromised.Received cash and checks for deposit, verified amounts, and examined checks for endorsement.Cashed checks and disbursed monies after verifying signatures, endorsements and member account… Show more In charge of maintaining and supervising the teller side; including and not limited to ordering cash, overrides, and calls needed to be made on the teller side.Provided excellent member services and maintained member satisfaction.Employed security measures to ensure funds were not compromised.Received cash and checks for deposit, verified amounts, and examined checks for endorsement.Cashed checks and disbursed monies after verifying signatures, endorsements and member account balances.Collected loan payments and placed holds on accounts for uncollected funds, according to organizational procedures.Promoted types of accounts to non and regular customers, explaining our products and services. Show less