Matthew Monroe Email & Phone Number

Austin, Texas, United States

Collaborate with executive-level management in the development of performance goals and long-term operational plans. Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration. Set strategic goals for operational efficiency and increased productivity. Work with project managers in the development of financial and budgetary plans. Analyze current operational processes and performance, recommending solutions for improvement when necessary.

Austin, Texas, United States

Oversee the handling of clients over various PBX platforms (hosted & premise based). Develop structured cable proposals for potential clients looking for data, CCTV and Access Control needs. Build Managed Service proposals for IT needs. Assist the client from the beginning of the sales process through the installation. Maintain strong relationships with existing clients as well as seek avenues to gain new potential clients. Also oversee the handling of all social media marketing to further develop working relationships.

Austin, Texas, United States

While in this position I learned multiple phone systems such as Avaya, Zultys, ESI and FreedomVoice. Day to day work includes, but is not limited to, troubleshooting and installing the prior mentioned phone systems. Over time, as technology evolved, my involvement with cloud-hosted phone systems grew.

Austin, Texas, United States

I installed low voltage cabling for new construction projects around central Texas, working with Cat5, Cat6, coax and fiber. These installations included data racks that housed patch panels, switches, and other network gear. During this time, I gained a fundamental understanding of telecommunications, as well as data networking.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate'S Degree, Computer Science