Digital Onboarding tech team.

As a Product Manager within the Digital Business Banking team, collaborated with developers and UX designers and efficiently prioritized product development tasks to ensure timely delivery. My contributions supported the success of ATB Business, which has 10K+ downloads and a 4.4/5★ App Store rating.• Wrote, refined, and supported the development of 90+ user stories for Batch Global ACH Transfers, contributing to a broader ACH strategy projected to onboard 5,500 clients and generate $11M in revenue in its 5th year.• Directed product discovery for a platform-wide enhancement of digital transaction receipts, leveraging customer feedback from Qualtrics to make data-driven decisions. Successfully secured stakeholder buy-in by delivering a compelling, evidence-based case for the proposed improvements.• Led daily bug triage for business banking client support tickets, introducing an improved triage process that enhanced team efficiency and clarity.• Storymapped, prioritized, and managed 100+ accessibility enhancement user stories, supporting ATB’s commitment to inclusive digital banking for all clients.

Contributed to the development of ATB Origination, an external application that enables current and prospective clients to apply for a wide range of retail banking products, along with a team member tool for processing client applications. This onboarding platform directly feeds into ATB Personal, which has 100K+ downloads and a 4.6/5★ App Store rating.• Developed new features and resolved bugs using TypeScript, React.js, and CSS to enhance UI, and presented detailed feature demos to stakeholders.• Refined error messages and created search filters with Java, improving user experience and internal data management.• Led a series of accessibility enhancements, achieving AA Accessibility Compliance for our platform and significantly improving the user experience for individuals with disabilities.• Leveraged GitLab and CI/CD pipelines for version control and conducted code reviews, ensuring 100% code correctness and promoting efficient development processes.• Participated in a panel for observing vendor demos, contributing to the cultivation of nearly 20 strategic partnerships.

Door-to-door sales across Western Canada: cold-calling potential customers, presenting property maintenance services, negotiating fair contract terms, and addressing objections to drive informed purchasing decisions.• Generated over $35,000 in sales in less than 35 days, achieving the highest average daily revenue among Calgary sales representatives in 2022.• Secured over $1,500 in sales in a single day, marking the highest individual revenue across the company on that day in 2023.• Recognized by the CEO as a top-performing salesperson across 6 locations (Calgary, Edmonton, Surrey, Toronto, Ottawa, Hamilton).