• Continuing development of SHARP ESBC global accounting product ‘Kayleigh’ and Pull Print Software ‘Print Release Lite’ for use with Sharp MFPs alongside development of ‘Dropbox’, 'Microsoft OneDrive' and 'Google Drive' cloud connectors. • Working alongside European subsidiaries to discuss, plan and implement features to future product releases. • Discussing, planning and creating tender specific software releases to win future sales.• Using PHP/JSP alongside CSS, Javascript and AJAX to create user interfaces that are available at the MFP and via web browsers. • GUI creations for smaller projects such as Docuversal, Gridsure and RTU scan applications.• Creating C based utilities to complete specific tasks such as checking a servers IP configuration when installing software onto a system.• Developing a cloud based Dropbox Connector in Java / JSP. My secondary role was to configure the Linux server, Glassfish and Apache service, SSL certificate handling and configuring SSH, SCP and SSHFS.• Supporting and developing software localisation for 17 languages.• Providing support to European Sharp OSA partners with code enquires, bug fixes and problem solving using tools such as Wireshark to decrypt and analyse packet data on the wire. • Maintaining support and software websites and databases. • Logging reports and continued investigations into firmware bugs with Sharp Japanese factory. • Maintaining and enhancing the development team’s internal network across a series of servers including: proxy, firewall, email, fileserver and backup server.• Writing software and troubleshooting training courses and delivering training courses in the UK, Spain and Poland.

• Managing a team of 26 service staff to deliver a consistent shopping experience.• Providing over 97% availability on 4000 lines in a fast paced retail environment with average weekly sales of £370,000.• Ensuring effective time and people management including coaching, training and holiday/staff scheduling.

• Providing graphic design, multimedia authoring, video editing and website design/maintenance solutions from inception to implementation.• Understanding client needs and expectations and delivery on those expectations with great attention to detail.• Delivering projects for: BBC/Discovery, Bupa, HM Prison Service, HTB (Holy Trinity Brompton), Alpha International, Care for the Family, Johnson Controls, Sussex Academic, ICC Media Group, Spring Harvest, Survivor Records and Kingsway Music.

• Cassette production, loop bin operator, plate maker, CD-R duplication, CD Replication preparation, website design, graphic design, multimedia design (Interactive CD-ROMs), video and DVD production.