Matthew Parlette

Matthew Parlette Email and Phone Number

Forward Deployment Engineer at UpGuard @ Insyncai
Matthew Parlette's Location
Annapolis, Maryland, United States, United States
About Matthew Parlette

From my earliest introduction to Sierra games as a child I knew that technology would play an important role in my life and vocation. In 13 years of professional experience serving various roles within the IT ecosystem I have been afforded the opportunity to develop and hone my strengths into a meaningful career that I enjoy and demonstrate passion for each day.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬I currently work for Zenoss, Inc. as a deployment consultant. In this position, I work with customers to install, configure, and customize a Resource Manager instance in order to monitor all aspects of their hybrid IT infrastructure.This position is rewarding as it allows me to help customers get the most out of their monitoring and work on customizing the product in Python. In my time within the company I have acquired two peer-voted awards for my work ethic and client relations.▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬My Mission Statement:■ I believe in the importance of researching the latest technologies and breakthroughs in order to better myself as a professional, strengthen the team I serve on and ultimately improve our product as a whole.■ I value reading about community projects and finding ways to develop and provide meaningful contributions to technological communities such as SaltStack.■ I am dedicated to building and implementing tools and procedures to make myself the best and most efficient person I can be in both personal and professional capacities.■ I model the importance of patience and exceptional interpersonal skills when helping customers understand their needs, planning for deployment, and executing plans to accomplish the task no matter what the circumstances may require.Ultimately, I provide unwavering commitment to the growth and development of myself, my team and the product I represent.

Matthew Parlette's Current Company Details
Insyncai

Insyncai

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Forward Deployment Engineer at UpGuard
Matthew Parlette Work Experience Details
  • Insyncai
    Customer Success Manager
    Insyncai May 2022 - Present
  • Cloudhouse
    Forward Deployed Engineer
    Cloudhouse Dec 2020 - May 2022
  • Upguard
    Forward Deployed Engineer
    Upguard Sep 2016 - Dec 2020
    Annapolis, Md
  • Zenoss, Inc.
    Client Services Engineer
    Zenoss, Inc. Oct 2013 - Sep 2016
    Annapolis, Md
    - Consulted customers to deploy, configure, and learn how to use a Zenoss Resource Manager instance- Customized Resource Manager instance to enable customers for successful data center monitoring- Worked with a customer to learn their requirements and assist them in implementing the best possible solution- Developed ZenPacks (Python) to add additional custom functionality to Zenoss Resource Manager instance.
  • Creative Logistics Solutions
    Software Integrator
    Creative Logistics Solutions Jan 2010 - Oct 2013
    -Designed, integrated, and customized proprietary shipping software to meet customer needs.-Ongoing customer support after go-live, both on-site and remote.-Implemented a wiki and forum for team collaboration using open source products.
  • Medianews Group
    Online Support Technician
    Medianews Group Oct 2008 - Jul 2009
    -Supported HTML and CSS issues with customer newspaper websites.-Member of the Site Performance Team to identify and resolve performance issues.
  • Tricerat
    Technical Support Supervisor
    Tricerat Oct 2005 - Aug 2008
    -Technical support for customer base working with terminal services and Citrix printing and administration.-Managed the four member support team and acted as the liaison between support and development.

Matthew Parlette Education Details

Frequently Asked Questions about Matthew Parlette

What company does Matthew Parlette work for?

Matthew Parlette works for Insyncai

What is Matthew Parlette's role at the current company?

Matthew Parlette's current role is Forward Deployment Engineer at UpGuard.

What schools did Matthew Parlette attend?

Matthew Parlette attended University Of Maryland College Park.

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