Matthew Philips Email & Phone Number
@aaaec.com
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Who is Matthew Philips? Overview
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Matthew Philips is listed as Director Automotive Services Operations at AAA East Central, a company with 3367 employees, based in Cranberry Township, Pennsylvania, United States. AeroLeads shows a work email signal at aaaec.com and a matched LinkedIn profile for Matthew Philips.
Matthew Philips previously worked as Pacesetter Operations Manager at Aaa East Central and Battery Program Manager at Aaa East Central. Matthew Philips holds Bachelor Of Arts (B.A.), Mass Media Communications from Univeristy Of Pittsburgh.
Email format at AAA East Central
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AeroLeads found 1 current-domain work email signal for Matthew Philips. Compare company email patterns before reaching out.
About Matthew Philips
Operations / Service Manager with more than seventeen years of experience managing Service Technicians while ensuring customer service, maintaining accurate inventory, and managing profit and loss. Proven ability to manage field personnel and generate sales while complying with set policies and procedures. Able to develop new procedures and provide training on procedures and policies with minimal supervision. Skilled in the use of Microsoft Office as well as several other H.R. and business intelligence software programs. A.S.E. Master Technician.
Listed skills include Training, Management, Operations Management, Customer Service, and 22 others.
Matthew Philips's current company
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Matthew Philips work experience
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Director Automotive Services Operations
Current
Pacesetter Operations Manager
Current
Battery Program Manager
Current
Regional Service Manager
Operations Manager
- Provide support, training, and performance guidance for sixteen direct reports
- Provide technical support for field service technicians
- Plan and conduct weekly meetings with distribution center staff including training and sales initiatives
- Manage inventory and anticipate sales trends to ensure correct in-stock position
- Maintain customer information and performance tracking databases
- Provided training for six new managers in the Eastern U.S.
Area Director / District Manager
- Provided systems training for three new software programs and a new P.O.S. system roll out including all new hardware
- Increased retail sales 23% ($13.1 M to $15.8M) in my District / Area
- Maintained highest average Operational Audit scores in the Division
- Used business intelligence to monitor sales trends and develop processes to correct deficiencies
- Monitored inventory control processes resulting in lowest shrink in the division
- Maintained effective communication between Store Support and the Stores, resulting in highest operational compliance in Division
Service Center Instructor
- Oversaw proper operation of Service Departments and corrected operational deficiencies
- Provided training on new products and procedures relating to automotive service and repair
- Provided training on proper use of specialized equipment related to automotive repair
- Provided Service Department operational training for managers
- Provided technical assistance
- Responded to customer service issues
Service Manager
- Directed Service Department setup March – April 1997
- Four year labor average in the top 3% company-wide
- Four year tire sales average in the top 2% company-wide
- 96% average Service Department L.P. audit score over six audit cycles, 94% average for total store - third highest average in the company
- Provided training for new Service Managers
Matthew Philips education
Bachelor Of Arts (B.A.), Mass Media Communications
Education record
Frequently asked questions about Matthew Philips
Quick answers generated from the profile data available on this page.
What company does Matthew Philips work for?
Matthew Philips works for AAA East Central.
What is Matthew Philips's role at AAA East Central?
Matthew Philips is listed as Director Automotive Services Operations at AAA East Central.
What is Matthew Philips's email address?
AeroLeads has found 1 work email signal at @aaaec.com for Matthew Philips at AAA East Central.
Where is Matthew Philips based?
Matthew Philips is based in Cranberry Township, Pennsylvania, United States while working with AAA East Central.
What companies has Matthew Philips worked for?
Matthew Philips has worked for Aaa East Central, National Carwash Solutions, Alliance Seating & Mobility, and Pep Boys.
How can I contact Matthew Philips?
You can use AeroLeads to view verified contact signals for Matthew Philips at AAA East Central, including work email, phone, and LinkedIn data when available.
What schools did Matthew Philips attend?
Matthew Philips holds Bachelor Of Arts (B.A.), Mass Media Communications from Univeristy Of Pittsburgh.
What skills is Matthew Philips known for?
Matthew Philips is listed with skills including Training, Management, Operations Management, Customer Service, Team Building, Strategic Planning, Process Improvement, and Account Management.
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