Housekeeping Specialist
Current
Jan 2022 - Present
AeroLeads people directory · profile
Matthew Raper Email & Phone Number
Swiss Army Knife of Customer Service.
at
Holiday Inn Express
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Swiss Army Knife of Customer Service.
Location
Chico, California, United States
Who is Matthew Raper? Overview
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Quick answer
Matthew Raper is listed as Swiss Army Knife of Customer Service. at Holiday Inn Express, based in Chico, California, United States. AeroLeads shows a matched LinkedIn profile for Matthew Raper.
Matthew Raper previously worked as Housekeeping Specialist at Holiday Inn Express and Houseman at Holiday Inn Express. Matthew Raper holds High School Diploma from E.T.C. Academy.
Company email context
Email format at Holiday Inn Express
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Holiday Inn Express
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Profile bio
About Matthew Raper
Multi Faceted customer service professional, with a flair for adaptability. Experience in Management, Sales, Food Service, Advertising, In-bound/Outbound Calls, Building Maintenance, Safety Training and Adherence, Written Communications, and Account Management.I'm currently spending most of my free time at my desk learning to code, and building a suspiciously simple cat photo app. One can usually find me curled up with a good book, trying to learn as much as I can.
Current workplace
Matthew Raper's current company
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10 roles
Matthew Raper work experience
A career timeline built from the work history available for this profile.
Houseman
Dec 2021 - Mar 2022
Breakfast Attendant
Aug 2021 - Mar 2022
Maintenance Specialist
Working as a maintenance technician in the hotel industry, most of my job duties regard fixing and maintaining appliances, machinery, and equipment. My typical daily tasks include cleaning/sanitizing all public hotel spaces according to Covid 19 regulations, inspecting guest rooms to ensure all furnishings and equipment are clean and functional, completing.
May 2021 - Mar 2022
Account Resolution Specialist
Typical duties included handling of extreme escalations effectively, coordinating with state departments to handle extremely sensitive time critical information regarding customer accounts. Advanced account management and repair, In depth technical support of customer equipment, Customer retention strategy, and producing exceptional results.
Jun 2020 - May 2021
Written Communications Coordinator
Responsible for delivering amazing service through all forms of written customer communication. Responding to high volumes of customer inquiries via email, live chat, and text. Generating company copy material. Working with service centers to provide customers with written documentation of program requirements and guidelines.
Dec 2019 - Feb 2020
Tier Ii Customer Support Specialist
Position responsibilities included handling of all direct customer escalation calls, maintaining professionalism throughout entire interaction with intense customer account problems. Providing advanced system knowledge and state requirements for adherence to company program guidelines. Special closing and opening of customer accounts. Exclusive handling of.
Sep 2019 - Dec 2019
Customer Service Representative
Duties included providing customer support for all inbound calls while effectively making changes to customer accounts based upon need and request. Noting all accounts quickly and accurately while communicating all current program and product information to the customer. Producing exceptional results by actively listening to customer requests, and reaching.
Aug 2019 - Sep 2019
Assistant Manager
As the Assistant Manager for this store I directly engaged in team leading projects, employee training, and day to day operation of this location.Additionally I assisted in the oversight of ordering and delivery of store product. Fueling system maintenance and delivery also were also core part of my job duties. I assisted the on site Store Manager with.
Jun 2017 - Jul 2019
Server
While working in this fast paced immersive environment, I was able to hone my skills as both an excellent communicator as well as a problem solver. I actively engaged all guests to provide first class service as well as memorable experiences. Typical Duties included Serving, Food Prep, Guest Satisfaction, Hosting, Kitchen Prep and cleaning, Suggestive.
Apr 2014 - Jun 2016
1 education record
Matthew Raper education
-
E.T.C. Academy
FAQ
Frequently asked questions about Matthew Raper
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What company does Matthew Raper work for?
Matthew Raper works for Holiday Inn Express.
What is Matthew Raper's role at Holiday Inn Express?
Matthew Raper is listed as Swiss Army Knife of Customer Service. at Holiday Inn Express.
Where is Matthew Raper based?
Matthew Raper is based in Chico, California, United States while working with Holiday Inn Express.
What companies has Matthew Raper worked for?
Matthew Raper has worked for Holiday Inn Express, Intoxalock, Phillips 66, and Montana Mikes Steakhouse.
How can I contact Matthew Raper?
You can use AeroLeads to view verified contact signals for Matthew Raper at Holiday Inn Express, including work email, phone, and LinkedIn data when available.
What schools did Matthew Raper attend?
Matthew Raper holds High School Diploma from E.T.C. Academy.
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