Responsible for performing all administrative duties associated with processing service contracts, customer changes, accounts payable/receivable, general bookkeeping and supporting the service and repair sales departments.

Responsible for successfully securing and maintaining service accounts and repair work along with developing and maintaining strong relationships with new and existing customers in defined territory. Providing customers with basic elevator consultation and technical guidance; estimating, capital planning, negotiating and selling products, services and maintenance contracts; obtaining new units on maintenance agreements; accounts payable/receivable.

Responsible for managing defined customer territory; retaining current maintenance agreements; providing existing customers with basic elevator consultation and technical guidance; estimating, capital planning, negotiating and selling products, services and maintenance contracts; obtaining new units on maintenance agreements; monitor the collection of accounts, internal collaboration with service and repair departments. During my time with OTIS I successfully developed and implemented standard work processes for a remote work pilot program that went on to be rolled out nationwide, reduced the overall cancellation rate to under national account averages and sold over a million dollars in repairs, upgrades, modernization, service contract re-signs and new service agreements.

Responsible for all store operations during the course of a shift to include cross marketing, store sales, inventory, administrative duties, financial operations, managing store staff and coordinating health fairs. During my time with Vitamin Shoppe I personally improved store sales through outstanding performance.

Responsible for all store operations during the course of a shift to include sales, administrative duties, financial operations, inventory/warehouse and managing store staff. During my time with CVS I personally improved customer satisfaction scores through outstanding performance.

Temporary position responsible for scanning and processing customer invoices.

Reviewed, edited and maintained all scripts. Ran scripts to news anchors on set. Provided facilities and client services support.

Provided facilities, administrative, musical equipment and client services support.