Matthew Sheldon
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Matthew Sheldon Email & Phone Number

CS Analyst II (Operations, Vendor Analysis, Support Infrastructure, Governance, Education) at Erie Insurance Group
Location: Erie, Pennsylvania, United States 7 work roles 2 schools
1 work email found @erieinsurance.com 3 phones found area 814 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email m****@erieinsurance.com
Direct phone (814) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
CS Analyst II (Operations, Vendor Analysis, Support Infrastructure, Governance, Education)
Location
Erie, Pennsylvania, United States
Company size

Who is Matthew Sheldon? Overview

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Quick answer

Matthew Sheldon is listed as CS Analyst II (Operations, Vendor Analysis, Support Infrastructure, Governance, Education) at Erie Insurance Group, a company with 6539 employees, based in Erie, Pennsylvania, United States. AeroLeads shows a work email signal at erieinsurance.com, phone signal with area code 814, and a matched LinkedIn profile for Matthew Sheldon.

Matthew Sheldon previously worked as Customer Satisfaction Analyst II at Erie Insurance Group and Customer Satisfaction Analyst I at Erie Insurance Group. Matthew Sheldon holds Management Information Systems, General from Penn State University.

Company email context

Email format at Erie Insurance Group

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{first}.{last}@erieinsurance.com
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AeroLeads found 1 current-domain work email signal for Matthew Sheldon. Compare company email patterns before reaching out.

Profile bio

About Matthew Sheldon

I currently enjoy meeting the challenges afforded to me as an analyst serving on an award-winning Voice of the Customer team. In my role I provide an opportunity for feedback and insights from current and potential Customers, Agents, and Employees. Additionally, I provide governance and competitive capabilities to capture, alert, analyze, and report to front line leaders and Executives. I am accountable for assisting with our Voice strategy, maturity, metrics, and insights to inform customer-centric benchmarking, priorities, and impacts.Throughout our organization I am well known for my ability to cut through road blocks and drive results. A common theme when receiving feedback is that my persistence and ability to continually drive difficult efforts forward is what makes me stand out.

Listed skills include Military, Bartending, Team Building, Customer Service, and 39 others.

Current workplace

Matthew Sheldon's current company

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Erie Insurance Group
Erie Insurance Group
CS Analyst II (Operations, Vendor Analysis, Support Infrastructure, Governance, Education)
Erie, PA, US
Employees
6539
AeroLeads page
7 roles

Matthew Sheldon work experience

A career timeline built from the work history available for this profile.

Cs Analyst Ii (Operations, Vendor Analysis, Support Infrastructure, Governance, Education)

Erie, PA, US

Customer Satisfaction Analyst Ii

Current

Erie, Pennsylvania, United States

Responsible for leveraging a wide range of analytical tools to uncover and communicate opportunities to improve the customer’s experience with products, platforms and service. Monitors various customer feedback platforms to analyze trends. Utilizes change management to introduce and integrate customer satisfaction and languages services in to business.

Jun 2022 - Present

Customer Satisfaction Analyst I

Erie, Pennsylvania Area

Responsible for leveraging a wide range of analytical tools to uncover and communicate opportunities to improve the customer’s experience with products, platforms and service. Monitors various customer feedback platforms to analyze trends. Utilizes change management to introduce and integrate customer satisfaction and languages services in to business.

Feb 2020 - Jun 2022

Inside Claims Representative

Erie, Pennsylvania

Handled the processing of medium complexity auto claims involving multiple parties requiring liability investigation. Arranged services such as repairs, rentals, tows, and reimbursements. Navigated multiple varied high regulatory environments while handling claims in multiple States.

Apr 2015 - Feb 2020

Computer Numerical Control Operator

Erie Precision Grinding
Jun 2014 - Sep 2014

Bartender/Server

Lakeshore Country Club
Aug 2012 - Jun 2014

Infantryman

Served in the US Army as a line infantryman, teamleader, and member of the Company Operations Intelligence and Security Team. As a member of COIST responsibilities included intelligence collection and analysis.

Mar 2008 - Oct 2012
Team & coworkers

Colleagues at Erie Insurance Group

Other employees you can reach at erieinsurance.com. View company contacts for 6539 employees →

2 education records

Matthew Sheldon education

Education record

Iroquois Jr/Sr High School
FAQ

Frequently asked questions about Matthew Sheldon

Quick answers generated from the profile data available on this page.

What company does Matthew Sheldon work for?

Matthew Sheldon works for Erie Insurance Group.

What is Matthew Sheldon's role at Erie Insurance Group?

Matthew Sheldon is listed as CS Analyst II (Operations, Vendor Analysis, Support Infrastructure, Governance, Education) at Erie Insurance Group.

What is Matthew Sheldon's email address?

AeroLeads has found 1 work email signal at @erieinsurance.com for Matthew Sheldon at Erie Insurance Group.

What is Matthew Sheldon's phone number?

AeroLeads has found 3 phone signal(s) with area code 814 for Matthew Sheldon at Erie Insurance Group.

Where is Matthew Sheldon based?

Matthew Sheldon is based in Erie, Pennsylvania, United States while working with Erie Insurance Group.

What companies has Matthew Sheldon worked for?

Matthew Sheldon has worked for Erie Insurance Group, Erie Precision Grinding, Lakeshore Country Club, and Us Army.

Who are Matthew Sheldon's colleagues at Erie Insurance Group?

Matthew Sheldon's colleagues at Erie Insurance Group include Christine Mahon, Jennifer Jefferson, Nicolo Vicentini, Blayne Weeks, and D Coyne.

How can I contact Matthew Sheldon?

You can use AeroLeads to view verified contact signals for Matthew Sheldon at Erie Insurance Group, including work email, phone, and LinkedIn data when available.

What schools did Matthew Sheldon attend?

Matthew Sheldon holds Management Information Systems, General from Penn State University.

What skills is Matthew Sheldon known for?

Matthew Sheldon is listed with skills including Military, Bartending, Team Building, Customer Service, Team Leadership, Leadership, Microsoft Office, and Security Clearance.

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