Managed Services Consultant
CurrentProviding Managed Application support for Esri Australia clients.
Jul 2024 - Present
AeroLeads people directory · profile
Matthew Sidner Email & Phone Number
Managed Services Consultant
at
Esri Australia
1 work email found
@esriaustralia.com.au
5 phones found area 614 and 740
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Managed Services Consultant
Location
Brisbane, Queensland, Australia
Company size
Who is Matthew Sidner? Overview
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Quick answer
Matthew Sidner is listed as Managed Services Consultant at Esri Australia, a with 239 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a work email signal at esriaustralia.com.au, phone signal with area code 614, 740, and a matched LinkedIn profile for Matthew Sidner.
Matthew Sidner previously worked as Enterprise Consultant at Esri Australia and Level 3 Customer Support Officer at Frontier Networks. Matthew Sidner holds Elite Certification, Organizational Leadership, Passed from Elite Leadership Training.
Company email context
Email format at Esri Australia
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{first_initial}{last}@esriaustralia.com.au
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AeroLeads found 1 current-domain work email signal for Matthew Sidner. Compare company email patterns before reaching out.
Profile bio
About Matthew Sidner
As a Linux SME and an Enterprise Consultant at Esri Australia, I provide high-level support and training for ArcGIS Enterprise customers. With over 2 years of experience in this role, I am the primary instructor for the ArcGIS Enterprise Administration Workflows course, which covers the best practices and tools for managing and optimizing ArcGIS Enterprise deployments on Windows and Linux.I have a strong background in technical support, networking, and customer service, with skills in LAN-WAN, VoIP, NBN, FTTP, VDSL, and ADSL technologies. Before joining Esri Australia, I worked as a Level 3 Customer Support Officer at Frontier Networks, where I handled complex technical issues and escalations for various network and communication services. I am a quick learner and a problem solver, with excellent process and documentation skills. I am passionate about delivering quality customer service and empowering customers with GIS solutions.
Listed skills include Telecommunications, Customer Service, Troubleshooting, Voice Over Ip, and 40 others.
Current workplace
Matthew Sidner's current company
Company context helps verify the profile and gives searchers a useful next step.
Esri Australia
11 roles · 30 years
Matthew Sidner work experience
A career timeline built from the work history available for this profile.
Enterprise Consultant
Linux SME for the Enterprise support team. Primary instructor for the ArcGIS Enterprise Administration Workflows course. ITIL 4, ArcGIS Enterprise Professional, and CompTIA CTT+ certified.
Dec 2021 - Jul 2024
Level 3 Customer Support Officer
Feb 2020 - Dec 2021
Service Delivery Consultant
Oct 2019 - Feb 2020
Customer Experience Manager
Customer Experience manager for support, provisioning, and accounts personnel. Review and approval of large customer invoices. Perform regular performance reviews of employees as well as provide coaching, feedback, and training.
Dec 2018 - Sep 2019
Service Delivery Officer
Equipment provisioning and pre-installation prep.Inventory management.
Aug 2018 - Dec 2018
Help Desk Support Engineer
Call center and on-site support of network and telecommunications technology within the aged care industry. On site network break fix. Customer education. Process documentation and improvement.
Jun 2018 - Aug 2018
Freelance Consultant
Self Employed
Jun 2017 - Jun 2018
Network Manager
Led a team of telecommunications technicians in restoration of basic POTS service, restoration of outside plant facilities for high speed data lines, as well as in support of the ADSL and VDSL services. Central Ohio coordinator for Presidential and other VIP visits, as well as major area events (Red, White, and Boom, etc).DSL Subject Matter Expert. Six Sigma Yellow Belt. Physical Security Site Manager
Apr 2013 - Jun 2017
Customer Service Specialist (Technician)
ADSL SMEHigh speed ISDN based service install and repairFiber Optic install and repairLarge project technician
Jun 2000 - Apr 2013
Shift Sergeant (Supervisor)
Pinkerton Security Services
Multiple service awards for excellenceManaged 4 security officersDesigned and implemented the training program for new staff
1997 - Jun 2000
Team & coworkers
Colleagues at Esri Australia
Other employees you can reach at esriaustralia.com.au. View company contacts for 239 employees →
AL
Andrew Lockwood
Colleague at Esri AustraliaMelbourne, Victoria, Australia
View →
MD
Mariana Damasco
Colleague at Esri AustraliaGold Coast, Queensland, Australia
View →
SN
Szu Nyiap Tang
Colleague at Esri AustraliaMelbourne, Victoria, Australia
View →
VF
Vladimir Frolov
Colleague at Esri AustraliaBrisbane City, Queensland, Australia
View →
MB
Matthew Brown
Colleague at Esri AustraliaBrisbane, Queensland, Australia
View →
DP
Darren Pearce
Colleague at Esri AustraliaGreater Brisbane Area, Australia
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AL
Abdellah Lafia
Colleague at Esri AustraliaBrisbane City, Queensland, Australia
View →
AT
Andrew Tatow-Warren
Colleague at Esri AustraliaGreater Brisbane Area, Australia
View →
RS
Rebecca Speight
Colleague at Esri AustraliaBendigo, Victoria, Australia
View →
PK
Pankaj Kumar
Colleague at Esri AustraliaAdelaide, South Australia, Australia
View →
Andrew Lockwood
Colleague at Esri AustraliaMelbourne, Victoria, Australia
View →
MD
Mariana Damasco
Colleague at Esri AustraliaGold Coast, Queensland, Australia
View →
SN
Szu Nyiap Tang
Colleague at Esri AustraliaMelbourne, Victoria, Australia
View →
VF
Vladimir Frolov
Colleague at Esri AustraliaBrisbane City, Queensland, Australia
View →
MB
Matthew Brown
Colleague at Esri AustraliaBrisbane, Queensland, Australia
View →
DP
Darren Pearce
Colleague at Esri AustraliaGreater Brisbane Area, Australia
View →
AL
Abdellah Lafia
Colleague at Esri AustraliaBrisbane City, Queensland, Australia
View →
AT
Andrew Tatow-Warren
Colleague at Esri AustraliaGreater Brisbane Area, Australia
View →
RS
Rebecca Speight
Colleague at Esri AustraliaBendigo, Victoria, Australia
View →
PK
Pankaj Kumar
Colleague at Esri AustraliaAdelaide, South Australia, Australia
View →
2 education records
Matthew Sidner education
Elite Certification, Organizational Leadership, Passed
Elite Leadership Training
High School, College Preparatory, 3.6
Pickerington High School
FAQ
Frequently asked questions about Matthew Sidner
Quick answers generated from the profile data available on this page.
What company does Matthew Sidner work for?
Matthew Sidner works for Esri Australia.
What is Matthew Sidner's role at Esri Australia?
Matthew Sidner is listed as Managed Services Consultant at Esri Australia.
What is Matthew Sidner's email address?
AeroLeads has found 1 work email signal at @esriaustralia.com.au for Matthew Sidner at Esri Australia.
What is Matthew Sidner's phone number?
AeroLeads has found 5 phone signal(s) with area code 614, 740 for Matthew Sidner at Esri Australia.
Where is Matthew Sidner based?
Matthew Sidner is based in Brisbane, Queensland, Australia while working with Esri Australia.
What companies has Matthew Sidner worked for?
Matthew Sidner has worked for Esri Australia, Frontier Networks, Mr Telco, Self Employed, and At&T.
Who are Matthew Sidner's colleagues at Esri Australia?
Matthew Sidner's colleagues at Esri Australia include Andrew Lockwood, Mariana Damasco, Szu Nyiap Tang, Vladimir Frolov, and Matthew Brown.
How can I contact Matthew Sidner?
You can use AeroLeads to view verified contact signals for Matthew Sidner at Esri Australia, including work email, phone, and LinkedIn data when available.
What schools did Matthew Sidner attend?
Matthew Sidner holds Elite Certification, Organizational Leadership, Passed from Elite Leadership Training.
What skills is Matthew Sidner known for?
Matthew Sidner is listed with skills including Telecommunications, Customer Service, Troubleshooting, Voice Over Ip, Customer Satisfaction, Teamwork, Project Management, and Internet Protocol.
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