Strategic Technical Account Management
CurrentAccountable for worldwide account oversight of a strategic Fortune 5 customer for HP 3D Metal Print and Additive Manufacturing Solutions as a key corporate growth vector under HP Strategy & Incubation.Responsibilities:• Growth and expansion planning for new accounts management organization structure• Customer business strategy, planning, and execution responsible• Service support and brake-fix coordination• Budgetary quotation and statement of work based service management• Coordinated collaborative cross-functional global organizational support• Cultural transformation champion for a manufacturing mindset in a technology driven company• Responsible for maintaining confidentiality agreements and compliance checks for the business and individualsDelivered Results:• Responsible for the Largest Additive Manufacturing production launch to date with 20MT of parts in the last 12 months across multiple sites and 3 applications.• Drove repeat application launches with a confidential customer exceeding 100K+ parts/yr produced by HP Metal Jet• Responsible for repeat equipment sales for scaling capacity at multiple contract manufacturers with 350%+ YoY growth of HP Metal Jet capacity• Maintained stealth through confidential application design, development, and launch across multiple business units and product lines