Matthew Stevenson Email & Phone Number

Toronto, Canada Area

Manages large client project(s) with focus on mid-market customer delivery. First point of contact for internal and external stakeholders. This role has the responsibility for delivery of WAN, WPaaS, ISD, NaaS, IP trunking and other third wave products and services as they integrate together for a single customer solution.• Accomplishes the following duties independently: Manage all aspects of the project over the entire project life cycle (initiate, plan, execute, control, close)• Define project scope and objectives, manage project financials, secure appropriate resources, and develop schedules to ensure successful timely delivery and completion of project• Ensure control of project: dealing with conflicting priorities, issues, risks and mitigation plans, dependencies, escalations and change to contracted scope, time cost or quality• Responsible for mapping project processes and defining and resolving process gaps• Ensure project management deliverables adhere to TELUS’ current procedures and quality standards• Communicate project/program status effectively to variety of audiences including: internal and client cross-functional teams, senior leaders and executives• Manage client relations and expectations during implementation and delivery of client solution• Act as TELUS advocate by promoting client’s use of additional TELUS services, specifically facilitating the change process referred above where additional revenues are involved

Toronto, Canada Area

Summary:PMO Analyst belongs to the Project Management Office at HBC. This role is tasked with developing and implementing information technology initiatives that support the strategic objectives of the Corporation. I establish and maintain consistent project management methodology across the IT organization. I also perform audits to ensures the projects are financially viable, progressing within timeline, producing quality deliverables and managing their issues and risks appropriately.Main Accountabilities:• Train, coach and mentor PMs in not only project management, but also project delivery to ensure skill mastery and consistency in planning and execution• Provide centralized control, coordination, and reporting of scope, change, cost, risk, and quality across all projects• Conduct periodic stage gate reviews at specified project milestones• Provide support and maintenance for Enterprise Project Portfolio Management tool (includes creating resources, projects, Timesheet data enforcement, addressing incident tickets and providing required weekly/monthly reports, etc...)• Ensures compliance and quality related to project team reporting• Assist in departmental strategic and budgetary planning processes• Peer reviewing PMO deliverables• Create User guides, Templates, Job Aids and Standard Operating Procedures• Provide training/guidance to new Resources on Management tools • Administrator for JIRA Software & Confluence, Microsoft Office 365, SharePoint, PWA Project Online 2016

Responsible for managing key programs and initiatives assigned by the Program Manager that directly supported Walmart.ca. This role worked directly with many areas of the business and levels within the organization. Provided project management methodology standards and guidance within the department and to other teams requiring support.• Directed multiple projects concurrently while maintaining and executing a comprehensive stakeholder communication plan.• Managed Risks and Issues ensuring robust mitigation/contingency plans are in place• Directly oversaw multiple major concurrent strategic projects which include acquiring resources, defining roles and responsibilities, setting objectives; lead meetings with the project team and third party partners to deliver the projects within plan.• Prioritized projects, identified tasks and aligned resources based on a defined sequence of steps ensuring that projects have measurable financial benefits and are aligned to strategic objectives.• Identified customer and operational needs; communicated business plans and priorities; developed project implementation plans, timelines and budgets; removed barriers and obstacles that impacted execution and developed contingency plans.• Worked with project team to identify and communicate project dependencies.• Reviewed project plans on a weekly basis, prepared and submitted weekly status reports, defined context and limitations, monitored project deliverables and communicated to the Program Manager any issues that impact team delivery.• Estimated, tracked and reported project hours, expenses and performance to plan. Accurately forecasted project results and revised plans as appropriate. Documented and reported Project Close out results.• Reported on program results to Program Manager, developed forecasts and executed programs in a timely fashion.

• Partnered proactively with stakeholders to effectively lead planning process to established priorities and strategies consistent with business goals; whereby the delivery and implementation of key product infrastructure initiatives where setup for success• Experience in managing projects using various development methodologies (i.e. Waterfall, Agile)• Reviewed and interpreted project data to validate project assumptions, challenges and achievements• Analyzed, prepared and presented project status reports to stakeholders and team to ensure open, honest and free dialogue• Guided team of business and technical professionals towards unified objectives• Ensured issues and risks were effectively identified, communicated, documented and mitigated• Built multidisciplinary cross-functional teams (15+ members) and effectively shaped them into a cohesive, high-performing unit that delivered exceptional value by meeting/exceeding target deliverables for all functions, zero defects and rollback occurrences• Initiated and reported on lessons learned sessions to help improve future projects via process improvement• Created a training program for a project and resource management software (Planview); acted as product administrator and champion during implementation. Provided ongoing system configuration, management guidance, training for Users and day-to-day support thereafter

• Lead small/medium scope project initiatives that contributed to overall business value• Fostered a cohesive team environment within own team and across business units• Prepared project reports and scheduled/lead project meetings for stakeholders and team• Ensured governance, compliance, and procedures were implemented and respected by maintaining and organizing filings; document control systems via corporate intranet platform

• Developed and implemented policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products

• Gathered, analyzed information to created product training materials• Conducted Webinars and in-class training for internal and external clients

• Collected client requirements for proper software configuration• Implemented client approved solution and provided support during transitional period• Managed project plan from initial project identification to hand off to the Client Service Delivery team

• Interacted with clients to provide answers to inquiries involving products or services• Implemented client platform migrations

Pmp, Project Management

Lean Six Sigma, Yellow Belt

Ba, Political Science