Matthew Stocker Email & Phone Number

Reading, Reading, United Kingdom

Richmond Upon Thames, England, United Kingdom

Weybridge

Managed intake and resolution of standard operating procedure risk exception requests via RSA Archer, providing guidance and consultancy on risk position prior to business approvalManaged third party engagements, third party risk assessments, and project risk assessments to support the successful implementation of infrastructure products and servicesMonitoring and remediation of compliance activities identified through General Computing Controls processDocumentation and… Show more Managed intake and resolution of standard operating procedure risk exception requests via RSA Archer, providing guidance and consultancy on risk position prior to business approvalManaged third party engagements, third party risk assessments, and project risk assessments to support the successful implementation of infrastructure products and servicesMonitoring and remediation of compliance activities identified through General Computing Controls processDocumentation and remediation of audit findings Show less

Provided templates, guidelines, best practices, and training to the business and technology teams to support Business Continuity and Disaster Recovery planning and testingPlanned and implemented a Disaster Recovery exercise schedule for the most critical infrastructure as part of a proactive operational initiative, successfully identifying and improving Cargills technology resiliency profileOwned, planned, and implemented yearly Disaster Recovery exercises ensuring plans fit and… Show more Provided templates, guidelines, best practices, and training to the business and technology teams to support Business Continuity and Disaster Recovery planning and testingPlanned and implemented a Disaster Recovery exercise schedule for the most critical infrastructure as part of a proactive operational initiative, successfully identifying and improving Cargills technology resiliency profileOwned, planned, and implemented yearly Disaster Recovery exercises ensuring plans fit and met customer requirementsSupported Cargill Resiliency Team by leveraging TCS technology resources and providing subject matter expertise to Business Continuity and Disaster Recovery planningActed as an SME during crisis situations, owning engagement with technology resources and ensuring DR plans were correctly implementedProvided metrics and status reporting to measure improvement in the number of technology recovery tests, plan quality reviews, audit controls, and monitor progress in validating right-sized solutions Show less

• Maintain Team SLA/OLA's and assist in setting global datacenter availability, reliability and performance levels.• Drive facility management in order to maintain optimum operational conditions (UPS, AirCo, Access control).• Keep CMDB/Inventory current• Provide monthly metrics for EMEA DC stakeholders• Work with technical towers to improve efficiency in delivery and support• Maintain Crisis Management Plans• Participate in Life Cycle Centre Of Excellence• Maintain… Show more • Maintain Team SLA/OLA's and assist in setting global datacenter availability, reliability and performance levels.• Drive facility management in order to maintain optimum operational conditions (UPS, AirCo, Access control).• Keep CMDB/Inventory current• Provide monthly metrics for EMEA DC stakeholders• Work with technical towers to improve efficiency in delivery and support• Maintain Crisis Management Plans• Participate in Life Cycle Centre Of Excellence• Maintain IP Compliance• Distribute tasks coming through Change Management, Incident Management, or Intake Requests.• Responsible for interviewing new hires and initial training• Assist in PMP Reviews for team members• Determine shift and on call coverage to ensure 24/7 support• Collaboration with other company wide datacenter installations. Show less

• Liaise with the communications team in delivering web based applications.• Provide support for all users throughout the organisation accessing and using the project content management system.• Provide Desktop support for user’s located onsite.• Provide remote support for users off-site.• Responsible for ensuring intranet/internet sites were available 24/7.• Assist Lead Developer in web projects• Liaise with external customers.• Skilled in Access 97, Visual Basic… Show more • Liaise with the communications team in delivering web based applications.• Provide support for all users throughout the organisation accessing and using the project content management system.• Provide Desktop support for user’s located onsite.• Provide remote support for users off-site.• Responsible for ensuring intranet/internet sites were available 24/7.• Assist Lead Developer in web projects• Liaise with external customers.• Skilled in Access 97, Visual Basic, Macromedia Dreamweaver and Flash, HTML, FrontPage, JavaScript, Adobe Photoshop, Lotus Notes, IIS Server Admin. Show less

• Provide 1st line support.• FTP updates and patches, implementing into customers live environments.• Responsible for Disaster Recovery.• Carry out daily backups.