Matthew Stull

Matthew Stull Email and Phone Number

Entrepreneur @ Impact Digital
Matthew Stull's Location
Raleigh, North Carolina, United States, United States
Matthew Stull's Contact Details

Matthew Stull personal email

n/a
About Matthew Stull

IT Service Administrator with over 8 years of experience working in a variety of disciplines. Specialties include Incident Management, Process improvement, System/Data Root Cause Analysis, Penetration Testing, Enterprise-Wide Infrastructure Installation & Maintenance, and providing Optimal Service Delivery. I thoroughly enjoy working with clients and deep diving into technical issues that provide first touch resolution. My strengths lie in organizational skills, attention to detail and the ability to build and retain strong relationships with stakeholders and my team. I am regarded for my quality-focused commitment to satisfy client needs and meeting established metrics as well as Key Performance Indicators (KPI).

Matthew Stull's Current Company Details
Impact Digital

Impact Digital

View
Entrepreneur
Matthew Stull Work Experience Details
  • Impact Digital
    Chief Operations Officer
    Impact Digital Jan 2024 - Present
    North Carolina, United States
    View
  • Mako Medical
    Help Desk Manager
    Mako Medical May 2023 - Jan 2024
    Raleigh-Durham-Chapel Hill Area
    Promoted from Team Lead to Manager within a 7-month period, recognized for outstanding leadership, successful restructuring of the entire Help Desk department, and exceptional communication skills.• Managed a dynamic team of tier I and II help desk technicians supporting laboratories across the United States, ensuring high-quality technical support and issue resolution.• Spearheaded the implementation of a comprehensive Inventory and Asset Management solution, enhancing operational efficiency and contributing to cost savings.• Led the team through a major migration to Zendesk as a ticketing platform, enabling real-time tracking of KPIs and metrics. This initiative significantly improved organization, accountability, and overall efficiency for both the team and leadership.• Aligned the objectives and programs of the IT department with the overarching vision, strategies, and goals of the organization, ensuring IT initiatives contributed to the overall success of the company.• Created and enforced standard operating procedures, introducing process enhancements to align with company standards. This ensured consistency and quality in the delivery of IT services.• Conducted high-level audits for internal resources, including user accounts and product licenses, to maintain compliance with organizational security standards.
    View
  • Mako Medical
    Help Desk Team Lead
    Mako Medical Nov 2022 - May 2023
    Raleigh-Durham-Chapel Hill Area
    View
  • Paradynamix
    Msp Service Manager
    Paradynamix Aug 2022 - Sep 2022
    Marietta, Ohio, United States
    • Promoted from Tier II Tech to Service Manager in a 5-month period for my determination, teamwork efforts, client satisfaction levels, and personal time management abilities. • Managed and scheduled incoming jobs and process workflows, expertly responding to clients’ service delivery demands.• Created and tracked department Key Performance Indicators (KPIs) to achieve daily department goals.
    View
  • Paradynamix
    Technical Support Ii
    Paradynamix Mar 2022 - Aug 2022
    Marietta, Ohio, United States
    View
  • Charton Management Inc
    Assistant It Director
    Charton Management Inc Mar 2021 - Feb 2022
    Parkersburg, West Virginia, United States
    • Aligned IT objectives and programs with the organizations overall vision, strategies, and objectives. • Maintained computer networks, providing technical support across the company in person and over the phone. • Delivered sustainable high-quality day-to-day IT infrastructure performance among systems, applications, networks, software, printers, and scanners.
    View
  • Ntiva, Inc.
    Technical Support Analyst
    Ntiva, Inc. Aug 2019 - Mar 2021
    Parkersburg, West Virginia, United States
    • Managed overflow of incoming client calls, providing technical assistance for cloud desktop, computer system, mobile device and VoIP (3cX and Ring Central) issues.• Identified opportunities and revised infrastructure documentation to reflect security best practices. • Worked within SLO parameters of the position regarding time invested in resolving client requests.
    View
  • Spectrum Marketing Companies
    It Administrator
    Spectrum Marketing Companies Jun 2018 - May 2019
    Manchester, Nh
    • Created and managed user profiles using AD. • Used Hyper V to develop and manage virtual server environments to troubleshoot server/client system issues.• Maintained MS Exchange server, including but not limited to MS Server 2008, 2012, and 2016.
    View
  • Blew Tree Studio
    Graphic Designer | Web Developer | Public Relations | It Admin
    Blew Tree Studio Jan 2015 - Dec 2018
    Vienna, West Virginia, United States
    • Designed company website and developed backend programing using HTML5, CSS3, PHP, Java Script, and SQL. • Networked and formed connections via social media platforms, LinkedIn, and in person• Purchased technology equipment software within budgetary guidelines to maintain operational and inventory control.
  • United States Air Force
    Airman
    United States Air Force Feb 2018 - May 2018
    San Antonio, Texas
    View
  • Abeka
    Customer Service Representative
    Abeka Jun 2017 - Jan 2018
    Pensacola, Florida Area
    • Ensured high levels of client satisfaction by producing product education and resolving customer account and Abeka curriculum issues. • Documented and relayed customer feedback to cross functional teams to improve products and services.
    View
  • The Independent Baptist Church
    Project Manager | Av- It Admin | Grounds Keeper
    The Independent Baptist Church Jun 2014 - Jun 2017
    Vienna, West Virginia, United States
    • Operated audio and video control consoles to regulate volume, sound, and visual quality.• Maintained landscaping greenery operating equipment and vehicles to enhance property appearance.

Matthew Stull Skills

Html Windows Microsoft Office Web Design Graphic Design User Experience Web Development Troubleshooting Microsoft Word Adobe Photoshop Adobe Illustrator Sql Networking

Matthew Stull Education Details

Frequently Asked Questions about Matthew Stull

What company does Matthew Stull work for?

Matthew Stull works for Impact Digital

What is Matthew Stull's role at the current company?

Matthew Stull's current role is Entrepreneur.

What is Matthew Stull's email address?

Matthew Stull's email address is ma****@****iva.com

What schools did Matthew Stull attend?

Matthew Stull attended Pensacola Christian College, Parent-Teacher Homeschooling.

What skills is Matthew Stull known for?

Matthew Stull has skills like Html, Windows, Microsoft Office, Web Design, Graphic Design, User Experience, Web Development, Troubleshooting, Microsoft Word, Adobe Photoshop, Adobe Illustrator, Sql.

Not the Matthew Stull you were looking for?

View similar profiles

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.