Matthew Trajano Email & Phone Number

Kirkland, WA, US

Greater Seattle Area

Renton, Washington, United States

• Describe the venue’s value propositions and explain the use, operation, and insight of technology interfaces to guests to ensure an enjoyable experience.
• Engage with 100+ guests daily and address guest needs with excellent service.
• Work closely with sales team and chefs in planning and coordinating large private corporate events held at Topgolf’s venue with anywhere from 20 to 500 guests, providing professional and engaging service

Renton, Washington, United States

• Met and exceeded IKEA’s personal target goals on evaluation through customer relations with top-notch customer service- May 2022 Happy Customer Score Ambassador of the Month
• Initiated and presented overhauled UI redesigns of the store’s self-checkout interfaces using user research to best optimize an efficient checkout experience, received feedback from superiors, presentation shared with.
• Approached and completed job shadow with Graphics team to learn about comprehensive graphics work

Seattle, Washington, United States

• Developed prospective start-up mobile application with comprehensive deliverables and design specifications, including hi-fi and lo-fi prototyping and obtaining user feedback from peer reviewers
• Produced mobile UI designs in Figma, as well as logo designs and brand identity

Conducted group research on Wikipedia's interfaces and information structures, and utilized TikTok to present these findings.

Seattle, Washington, United States

Full-time student at the University of Washington, Seattle- Completed a Bachelors degree at the College of Arts and Sciences (BA) with a major in Sociology and a minor focus in Informatics, finishing on the Dean's List. Some of the relevant coursework include Design Methods, User-Centered Design, Sociological Theory, and Marketing and Sales. Between April.

Kent, Washington, United States

• Launched social media campaigns and designed logos and brand identities for company Tappin Kicks and diffusion project Supply Lock; gained 6 thousand combined followers for both accounts respectively
• Created high-fidelity product mockups and layouts for social media content; improved visibility on online platforms

Greater Seattle Area

• Addressed customer needs on the sales floor; engaged with an average of 200+ guests daily; courteous and proactive demeanor to deliver best possible customer experience
• Collaborated with a sales team and participated in core sales skills training; maintained inventory, and curated displays of rotating seasonal clothing
• Raised retention rates by actively staying informed about latest sales and offerings and loyalty programs

Bachelor Of Arts - Ba, Sociology

Activities and Societies: Fitted@UW, FASA Sa UW, The National Society of Leadership and Success

Interactive Design

Art And Technology

High School Diploma