Matt Waller Email & Phone Number

Hillsborough, Nc, Us

Raleigh-Durham-Chapel Hill Area

- Tackling unique BSA/AML risks associated with a largely immigrant member base- Assessing member and entity information for matches with OFAC sanctions lists - Taking ownership of Currency Transaction Reports (CTR); Reviewing, completing, and submitting reports in accordance with FinCEN regulatory requirements - Collaborating with branch personnel and back-office staff to assess and respond to suspicious activity- Monitoring and reporting on ACH transactions, wire transfers, and monetary instruments- Assisting with internal audit and regulatory compliance - Tech suite proficiency: Jack Henry, LexisNexis Bridger, Nasdaq Verafin

Durham, North Carolina, United States

- First hire for the sales team at Acre, responsible for outreach, discovery, and education of prospective residents and real estate agents - Developed a new resident approval workflow in collaboration with teammates, enabling us to offer a higher level of clarity and service to customers- Created new tools and guidelines for customer discovery and education, reframing these interactions as opportunities to fully understand customer needs- Collaborated with local mortgage professionals and drew on my own mortgage experience to modify our model for mortgage readiness

- Advised customers and real estate agents throughout the Divvy journey with warmth and clarity resulting in strong sales conversion- Ramped up to become a top 25% performer, exceeding my monthly sales quota by a substantial margin on several occasions- Managed a pipeline of 200+ approved clients, often with 50+ home offers extended per month- Achieved 130%+ sales quota in spring 2022

- Created training content for loan origination systems, processes, and guidelines, empowering our loan originators to serve our borrowers with excellence - Training content areas included Fair Housing, self-employed borrower income assessment, and mortgage insurance selection and LOS setup

Raleigh-Durham-Chapel Hill Area

- Continued in my analyst responsibilities as noted below with the following additional responsibilities- Performed internal audits of the Underwriting and Quality Control functions to mitigate risk of non-compliance with industry regulations and investor requirements- Supervised two Risk & Compliance Analysts, delegating audit fieldwork and compilation activities for investor certifications and regulatory examinations- Collaborated with other analysts to execute NMLS state license applications and renewals for both the company and individual mortgage loan originators

Raleigh-Durham, North Carolina Area

- Performed research at the direction of the Chief Risk & Compliance Officer and Corporate Counsel to ensure company policies and procedures were aligned with industry regulations including Fair Housing, FCRA, HMDA, ECOA, SAFE Act, TILA, RESPA, and AIR- Took ownership of applications, due diligence, renewals, and re-certifications for secondary market investors, collaborating with stakeholders throughout the company to satisfy investor requests - Collaborated across all departments in the company to facilitate third-party regulatory examinations; responsibilities included compilation of requested data and materials, hosting of meetings and interviews, and provision of additional information and documentation to resolve findings - Developed a new counter-party due diligence policy and procedures for investor vetting- Developed a new control risk assessment methodology and template in collaboration with another analyst for use assessing risk across various functional areas of the company- Reported to the Chief Risk & Compliance Officer

Raleigh-Durham, North Carolina Area

- Educated mortgage loan originators on best practices to ensure compliance with loan guidelines and industry regulations- Reviewed loans in the pipeline for red flags of fraud- Provided loan origination training and assistance to mortgage loan originators throughout central and eastern North Carolina- Assisted mortgage loan originators and operations personnel with challenging loans and pipeline disruptions- Ran performance reports and analytics used by sales management for MLO coaching and business development

Raleigh-Durham, North Carolina Area

- Counseled borrowers throughout the financing process to instill confidence and ensure on-time closings- Educated borrowers and negotiated loan terms in accordance with industry regulations- Self-sourced clients by building relationships throughout the community- Increased personal production by 65% in my second year relative to my first

Chapel Hill, North Carolina

- Counseled borrowers throughout the financing process to instill confidence and ensure on-time closings- Educated borrowers and negotiated loan terms in accordance with industry regulations- Self-sourced clients by building relationships throughout the community

Raleigh-Durham, North Carolina Area

- Collaborated with principal investigators, research coordinators, and industry sponsors to determine the efficacy of novel immunotherapies and combination therapies for Melanoma through phase II and phase III clinical trials- Refined and changed team workflows and SOP resulting in more timely data reporting as well as fewer protocol deviations and far fewer data queries - Coordinated all aspects of data entry including visit entry, adverse event reporting, and query resolution for both industry-initiated and PI-initiated trials- Managed patient records while safeguarding PHI and ensuring compliance with study protocols and ICH Good Clinical Practice standards- Proficient with Epic EHR and certified on multiple electronic data capture (EDC) systems including iMedidata (Rave), InForm, TAO, and Datatrak- Department-wide reassessment of job functions in 2016 resulted in reclassification from CTA II to Clinical Research Specialist, Sr. in September 2016

Apex, Nc

- Training and leadership for youth counselors (2008)- Youth program development for summer day camp (2007)- Youth counselor for summer day camps and after school programs (2005-2006)

Bachelor Of Arts (B.A.), History And African Studies

History