Matthew Charles Email & Phone Number

Chester Springs, Pennsylvania, United States

Chester County, Pennsylvania, United States

-ServeSafe* Certified 2022-2027- Logistics Management: (Inventory book keeping with food cost/waste logging) once a week – used Lean practices to reduce waste to corporate minimums of (1.5%) variance in food/supply costs- Ordering/Receiving – Weekly Sysco Distribution logging to effectively develop pull system and ordering the appropriate level of Meat, Dairy, Fresh Bread Daily and Produce 3x per week, saved $3740/mo- Scheduling – Optimize the Employee schedule vs. Day-to-day sales to ensure productivity, reducing labor percentages by 10% to achieve the targeted store performance- Responsible for SMG and maintaining average overall store performance score of 80%+ - Developed hiring and training procedures to ensure detail oriented instructions on how to execute recipes, food preperation, ServeSafe food safety procedures and Time-Temp loggingAuthored checklist, trained 30+ crew members and 10+ shift leads on daily opening and closing procedures while highlighting areas of improvement for the franchise owner- Covered Management positions in three locations in Chester County

West Chester, Pennsylvania, United States

- Inside Sales Executive (ISE) - Work within at focus dedicated team demonstrating our full suite of PrimePay Services - Procuring new clients while reinforcing current relationships- Broker Concierge Liaison (SME) - Business Development- Channel of Communication- Benefits Administration

Exton, Pennsylvania, United States

Bartender - Server - Trainer - Product/Menu Expert- Lead Sales initiative to advertise "King of the Hill" Loyalty program- Achieved high sales performance- Maintain bar and ensure perfect evaluations in all internal and external sanitation/audit checks- Order, deliver, Prep and account for inventory weekly of wine and liquor- Organize and Executed training for new bar staff

Philadelphia, Pa

• Operated as an industry specialist by strategically sourcing Salesforce candidates in a specific territory: North Carolina• Facilitated the complete hiring process between prospective candidates and client organizations for the niche vertical of Salesforce recruitment, developing an acute knowledge of the CRM platform and Clouds• Performed in a collaborative team setting on multiple accounts, worked closely with the Business Manager, and acted as a source of training for new consultants• Coded, maintained, and updated all territory-specific data in our instance of Salesforce, contributing to the integrity of the company’s leading global database• Procured new Salesforce accounts/clients – Business Development in my territory by following through with our comprehensive lead process

Greater Philadelphia Area

• POC - Established clear line of communication between the serving staff and kitchen.• Organized, Prep, Garnished, Managed kitchen logistics in order to successfully help restaurant run smoothly.• Communicated with Servers, Host, Chef, Management, Food-runners, Line cooks, while operating kitchen CRM-computer system; keeping real-time updates and delivery statistics to maintain above a 95% customer satisfaction rating.• Maintained a thorough memorization/knowledge of Menu, Ingredients, Wine, Bar, Prep-line, Inventory and runner schedules in order to assist management day-to-day

Greater Philadelphia Area

• Handled contract lease agreements, organizing/managing finances using multiple software programs• Responsible for handling equipment, stocking and ordering supplies • Provide supervision and technical guidance to employees during daily operations • Identify areas of weakness for improvement during training, maintenance and customer service- Worked with Penske to aid the Agent location/Storage facility for 15 months

Greater Philadelphia Area

• Managed a fleet of over 200 trucks at Penske's flagship location, balancing profitability, productivity, vehicle maintenance and the needs of the client • Negotiated and secured commercial and consumer rental contracts • Coordinated inventory movements of 40 types of trucks to match availability with demand• Operated one of Penske's busiest city locations, as well as several one-man locations as a Sales and Operations Representative

Bachelor Of Science - Bs, Political Science - International Relations / Minor - Communication & Marketing Studies

Activities and Societies: • Internship at Senator Dinniman's Office: Church Street, West Chester PA• President of my Senior Political.

Kinesiology And Exercise Science

Studied the Science of Kinesiology and Athletic Science, as well as Communications Studies