Matthew Wicks Email & Phone Number

Dubai, Ae

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Dubai, United Arab Emirates

Abu Dhabi, United Arab Emirates

Appointed to establish a new service center and build a team in Abu Dhabi as key member of the strategy to regionalise the business, cut costs and increase revenue. Results: Transformed the company into a leading player in the region by expanding capabilities to meet and exceed customer and market requirements.• Managed the P&L of ILI (In-line inspection), pigging, cleaning and pipeline integrity contracts and framework agreements up to $5M at optimum levels of productivity under strict budget control.• Grew market share by $1M+; obtained new clients in Iraq and Saudi by building strong customer relations through technical and commercial sales visits and executed flawlessly to achieve repeat business.• Won client’s trust by leveraging operational knowledge when presenting and pitching products and services; played key role in Business Development and Sales to generate year-on-year revenue growth.• Renegotiated shipping and logistic contracts, reduced shipping weight and optimised planning to consolidate shipments, saving 12% per year on shipping costs. • Delivered 5% increase in first inspection success key performance indicator (KPI) by implementing fine-tuned quality procedures and checks; slashed direct cost and increased profit as a result.• Over-achieved $200K+ target incremental income for additional charges related to extra days, standby and cancellation fees as well as promote and upsell products and third-party services.• Led implementation of Microsoft AX Dynamics ERP inventory management system, improved forecast accuracy, reduced order quantities and redistributed slow-moving items resulting in a 15% reduction of inventory stock, freeing up working capital.• Spearheaded initiatives and the creation of policies, processes, procedures and best practices, enabling the company to meet and maintain HSE OHSAS 18001 and ISO 9001 standards and requirements.

Swindon, United Kingdom

Promoted to lead a team of 21 operational personnel across EAM and charged with growing the business, improving quality and increasing and efficiency/cost effectiveness.Results: Played key role in growing new business to $8M+ in annual revenues by recruiting 7 new personnel in only 1-year. Optimised efficiency and productivity through restructuring and redefining roles.• Established reputation for customer service excellence by going over and above to provide innovative solutions to meet client needs and delivering on commitments, achieving a 97% record of on-time delivery. • Created business plans and managed Capital Expenditures (CAPEX) and Operating Expenditures (OPEX) budgets ranging from $1M to $2M.• Negotiated pricing and terms and conditions with sub-contractors ensuring value for money and maximum project profit margin. • Motivated and coached the team in continuous process improvements by implementing Six Sigma and the Lean Manufacturing 5S methodology as well as holding a Kaizen event. Uplifted morale, productivity, quality and profitability. • Boosted scheduling efficiency and visibility for the business by implementing an innovative, highly-valued scheduling system to plan and manage asset and resource allocation across multiple projects and regions.• Mentored, developed and trained new and less-experienced staff in navigating company policies and procedures. Led, directed and motivated the team in a supportive environment.

Swindon, United Kingdom

Identified as high-achiever and promoted to plan, schedule, coordinate and execute ILI pipeline integrity assessment projects in newly created department.Results: Deployed to Inside Sales as part of career development plan. Delivered exceptional customer service by meeting contractual specifications and liaising with clients at all project stages. • Accurately forecasted sales funnel utilising Sales Force CRM reports and dashboards increasing visibility and enabling a proactive approach to managing the business.• Created winning proposals by providing pricing strategy and accurate cost estimations built from advanced product and operational knowledge. Submitted tender clarification questions and responses and assessed commercial, legal and technical risks. • Resolved project issues quickly by maintaining constant communication channels and executing failure investigation and root cause analysis. Applied timely corrective and preventative actions, resulting in early customer conflict resolution.

Swindon, United Kingdom

• Certified to In Line Inspection Tool Operator Level II MFL.• Performed ILI field inspections to assess the integrity of pipelines for the presence of corrosion, geometrical defects and other anomalies that can increase the risk of pipeline failure.• Completed all assignments safely and on time, often working under deadline pressure, demonstrating a strong work ethic, flexibility and a high level of commitment to customer service.• Experience of working on pipeline spreads while pre-commissioning activities such as filling, cleaning, gauging, hydro testing, dewatering and drying are taking place.

Alresford

Subspection Limited is a corrosion monitoring and control company, offering independent consultancy services to the oil and gas and marine industries.• Promoted rapidly to Lead Engineer, with overall operational responsibility for projects, including leading a team of up to four others per assignment. • Conducted world-wide surveys of subsea structures and pipelines, monitoring corrosion and cathodic protection potentials using remotely operated vehicles (ROVs) operated from survey vessels and platforms.

Teddington, United Kingdom

• Worked in a team committed to developing practical, engineering solutions to business problems.• Developed extensive practical and IT skills, including proficiency in advanced software packages (e.g. Microcal Origin, LabView and basic UNIX) and the ability to operate sophisticated laboratory equipment, including electron and optical microscopes. • Responsibilities included electrothermo-mechanical testing and data analysis, the assessment of wear and friction performance, and the design and modification of some testing apparatus.• Involved in modeling materials for turbine blades and also assessing the potential long-term damage caused by material deposits in large vessel pistons. • Networked with leading engineering researchers in the UK, working on projects for major corporate clients including Rolls Royce and BP. • Co-authored various papers and reports for internal and external audiences, improving communication skills.

Bachelor Of Engineering (Beng) Honours, Material Science And Engineering

Subjects included: Corrosion of metals, Crystal structure and determination, Materials chemistry, Mechanics of materials, Metals & alloys.

Education record