Matthew Withers

Matthew Withers Email and Phone Number

Telephony Leader at RSA Group @ RSA Group
london, greater london, united kingdom
Matthew Withers's Location
Bristol, England, United Kingdom, United Kingdom
Matthew Withers's Contact Details

Matthew Withers work email

Matthew Withers personal email

n/a
About Matthew Withers

I manage a team that provides in-depth technical knowledge on specific Telephony application solutions to achieve business and telephony service requirements. Assessing business requirements, we identify and advise on “best practice” solutions, preparing in-depth technical specifications to enable the effective design and development of the telephony platform solutions. We provide expert and technical advice, guidance and instruction to inform, recommend and implement creative and appropriate solutions to specific projects and telephony 'business as usual' requests. Working with the Cisco ICM plaform, we design and implement call routing scripts and control the end to end routing of calls from the non geopraphic number to the handler.

Matthew Withers's Current Company Details
RSA Group

Rsa Group

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Telephony Leader at RSA Group
london, greater london, united kingdom
Website:
rsagroup.com
Employees:
11512
Matthew Withers Work Experience Details
  • Rsa Group
    Operations Consultant
    Rsa Group
  • Rsa
    Telephony Leader
    Rsa Aug 1988 - Present
  • Royal & Sunalliance
    Operations Planning Telephony Consultant
    Royal & Sunalliance Jul 2000 - Aug 2007

Matthew Withers Skills

Business Transformation Change Management Contact Centers Customer Service Service Delivery Stakeholder Management Insurance General Insurance Business Process Improvement Call Centers Governance Business Analysis Risk Management Project Delivery Performance Management

Frequently Asked Questions about Matthew Withers

What company does Matthew Withers work for?

Matthew Withers works for Rsa Group

What is Matthew Withers's role at the current company?

Matthew Withers's current role is Telephony Leader at RSA Group.

What is Matthew Withers's email address?

Matthew Withers's email address is ma****@****oup.com

What skills is Matthew Withers known for?

Matthew Withers has skills like Business Transformation, Change Management, Contact Centers, Customer Service, Service Delivery, Stakeholder Management, Insurance, General Insurance, Business Process Improvement, Call Centers, Governance, Business Analysis.

Who are Matthew Withers's colleagues?

Matthew Withers's colleagues are Animatore Fondazione Penitenti, Trevor Kirk-Wightman, Jim Kendall, Emma Bradford, Vilma Moyano, Alex Vaughan, Brian Potts.

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