Matthew Wright Email & Phone Number

Australia

Melbourne, Victoria, Australia

Brisbane, Queensland, Australia

Strategic Directions is a consultant group offering IT Strategy, CIO and network management consultation to Councils and Government agencies, specialising in alignment of business and IT strategy, creating roadmaps and offering IT management and CIO services.The key functions of this role was to build relationships with suppliers and customers, to advise, create and deliver strategy, reduce risk, manage change and deliver and report (to council) on programmes of work for several clients simultaneously, deliver architectural and operational documents and act on project co-ordinator to implement program management.This included Office365 migrations, telecommunication refreshes, SCADA and IoT investigations and upgrades to support network infrastructure requirements, increasing governance, and guiding local IT staff and management. To provide sustainable governance I implemented ITIL methodologies created service catalogues, wrote policies and created service desk processes, providing service management and reporting capabilities.

Southbank

Haynes group are a subsidiary of Sime Darby/Hastings Deering, with offices and facilities located in Brisbane, Mackay, Chinchilla, Moranbah and Singleton in NSW, employing over 800 staff nationally. In this contract I was directly responsible to the Chief Financial Officer (CFO), as the sole IT resource I created and managed the Office 365 migration, implementation of Azure Active Directory and O365 application rollouts including Teams and SharePoint working.In my first 10 months, I halved the Haynes Group IT spend whilst delivering more modern, faster, more responsive services and hardware. Revising and installing correctly priced, fit for purpose IT solutions, generating a Telstra technology fund and funding a hardware modernisation program with those funds.I introduced governance across all areas of IT spend setting up preferred purchasing agreements and taking advantage of Sime Darby/Hastings Deering purchasing agreements where possible to create alignment and guarantee best price.Responsible for Strategic goal setting and day-to-day management of the Haynes IT Environment, in February 2019 I successfully transitioned the Haynes Group MSP to Surebridge and then worked with Surebridge and Telstra to move from Telstra MPLS cloud to Azure cloud with file and server migration including creation of an Azure remote data server (RDS) environment for MYOB working.Once transitioned to Azure, Single sign in (ADFS) was implemented in August 2019, followed by multi-factor authentication (MFA) in October 2019. I then aligned Azure active directory records and document storage processes to enable O365 working, providing governance and training for adoption of SharePoint and MS Teams working practices.

Brisbane, Australia

I built and managed a team that supports 115 stores nationally across the two brands plus the head office and warehouse in Brisbane as well as the Shopify web platform. I worked directly with both vendors, end users and franchisees to create a national support network and to provide a financed purchasing portal for new hardware for stores with JB HIFI Solutions. I instigated monthly calls with all stores and provided a forum for franchisees to raise IT related issues and queries outside of direct break/fix support with monthly updates to the operations teams, I mapped each stores IT infrastructure and created support documentation for both “Original Store” and the “New Look” template for stores, this included 3x Point of Display units, 2x Point of sales terminals plus Meraki WIFI and Cameras for retail analytics.I sourced and installed all equipment when opening new flagship Price Attack store in Westfield Coomera Queensland and the Tommy Guns in Adelaide CBD. All new builds will be to my established template, both new templates save approx. $10,000 on previous builds.Highlights:-• Creation of national support network for all stores and documented IT processes• Purchased and implemented Cisco spark video conferencing technology• Implemented O365 and Azure Active Directory for 85 users• New store IT template Create/Test/Build including Meraki for retail analytics• Update of firewalls and endpoints throughout the network• National software upgrade plus hardware audit and replacement where required• Revised documented, mapped and updated all comms room and server equipment

In this contract position, I worked directly with both the Malaysian hub and the leadership team onsite in Brisbane. With an initial budget of $1.7Million and four staff in PNG, I was responsible for maintaining day-to-day business as usual (BAU) operations whilst at the same time cataloguing and listing all IT hardware and infrastructure components and contracts. I then ran the closure of sites IT and IT services, this included all hardware, data, IT contracts and obligations for the 9 sites in PNG the head office in Brisbane and data centres including the decommission and removal of all the servers, backup and comms. room equipment.I was responsible for the return of data and hardware assets to Malaysia, their disposal or sale by auction. I was the last staff member on site as I needed to provide access to electrical contractors required for last step of the exit, the in the removal of the UPS.Managed contracts included:-• Digital Sense – Data Centre, Kenmore, Queensland• Telstra - Services to 10 Eagle Street, WAN, SAT phones and mobiles• Speed Cast – VSat links via Adelaide hub to 9x PNG offices• Telekom – PNG leased line and land lines• Iron Mountain – Backup tape collection and offsite storage

Brisbane, Australia

Initially a six month contract with a six month extension, I was directly responsible to the IT managed services lead, with four staff to manage.I was tasked with overall responsibility for desktop refresh throughout the 16 public trustee offices across Queensland plus creation of documentation and process control and hardware refresh. This involved creating a project plan to ensure the hardware was available, establishing a deployment schedule with the offices, delivering the hardware and communicating with the site management team to set expectations around replacement schedules and possible issues.This project was completed ahead of schedule and with minimal issues.

Brisbane, Australia

Starting as a three week contract, this became a senior position in the Laing O’Rourke IT team, leading a team of Eight including Perth based staff, opening logging and resolving approx. 1000 Incidents weekly across the team and Nationally (approx. 45 sites) including metro and remote regional areas. I took on additional projects such as Frontrange Saas migration and implementation and responsibilities including active directory ownership.