Matthew Coates Email & Phone Number

Texas, United States

Seattle, Washington, Us

Milwaukee, Wi, Us

Assigned to IBM to improve/establish the vulnerability management program for the private cloud customers.

Dallas, Tx, Us

Establishing Security Program for Kronos Worldwide based on NIST CSF. Using Qualys for VM, FireEye for IDS/IPS and Monitoring, McAfee, and other major vendors.

Irving, Texas, Us

Client consulting and managing the delivery team for cloud platform services, including AWS and AZURE, as well as delivering WAN network services for on-premise and hybrid cloud environments to hundreds of external clients for a managed services provider.

Contract Security Consultant(Rightstaff) and Project Manager for SaaS and IaaS cloud migrations.

Honolulu, Hi, Us

Manages all transition and conversion projects involving IT Infrastructure, Data and Telecom Communications, IT Security (ADFS/IAM/FW/WAF/IDS/IPS/SIEM/PKI/SSL), Infrastructure and Application Software Servers, Data Centers, and Business Continuity efforts.

Charlotte, Nc, Us

Designed, planned, and lead IT teams during multiple network and telecom cutovers; as well as application and server migrations into AWS cloud infrastructure and multiple 3rd party datacenters.Developed Enterprise High-Availability IT Architecture Strategy for 18 international sites, 5 datacenters using hybrid-cloud solutions. Implemented multiple projects with new technologies to improve productivity, reduced expenses, which transformed IT into an agile and dependable service on which the company could use as a base for improving other business disciplines.Reduced multi-million dollar annual server/network infrastructure costs over %15 in 6 months while increasing performance and capacity; Reduced telecom costs by over %35 per year(>$500K) and increased reliability and call-from-anywhere technologies via Lync Unified Communication (VoIP) with integrated Altigen ACD/IVR for a multi time zone call center. Manages and directs all corporate technologies including Voice and Data Network Engineering, IT Security (ADFS/IAM/FW/WAF/IDS/IPS/SIEM), VMware, Hyper-V, Azure, Amazon(AWS), Infrastructure Hardware and Software Lifecycles, Desktop and Mobile Asset Lifecycle management, SAN Storage and Offsite Disaster Recovery, Business Intelligence and Data Warehouse Repositories.

Us

 Responsible for Windows Server and Network Management Design and Integration, Exchange Email Management, IDS/IPS Security, Desktop/Server Software Distribution and Security Updates Managed Call Center for 45 international offices, 3000 persons, 24x7 global IT support; boosted first call resolution from 75% to 90% in six months by implementing Service Level Agreements(SLA’s), Client Satisfaction Surveys, and Incident Management solution with life cycle accountability, status, and tracking to increase service and IT value to the business units.  Developed and implemented the Wintel server consolidation plan reducing 200 infrastructure servers down to 72 using VMware and EMC SAN saving $1 million in the first year Developed technical efficiencies between new business process tools and technical infrastructure saving 12% of total project cost for multi-million dollar Business Process Redesign projects