Matthew Covino Email and Phone Number
An energetic, organised and determined Equipment Specialist with a track record of exceptional customer support. I help hospitals and acute care sectors in delivering better patient outcomes.Over the past few years I've worked with cura¹ and specialised in the falls prevention and wandering sector. I am now expanding my knowledge into acute care and am certain I can assist nursing staff, clinical managers, allied health professionals, procurement and other stakeholders with purchasing and education on the diverse range of capital and medical equipment available through Aidacare.I will always endeavor to understand the challenges you are facing and provide a solution with honesty and integrity. Please call or email me for any enquiries, I look forward to chatting with you!
Aidacare Pty Ltd
View- Website:
- aidacare.com.au
- Employees:
- 192
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Equipment SpecialistAidacare Pty Ltd Apr 2022 - PresentAdelaide, South Australia, AustraliaI am responsible for marketing a diverse range of capital and medical equipment in addition to offering expert advice and technical expertise to key stakeholders ranging from Nurse Unit Managers to executive level managers with the end-goal of delivering solutions to facilities, whilst also driving better patient outcomes. It is my responsibility to:• Maintain existing company accounts, driving better results for end user.• Provide technical support and/or education to customers… Show more I am responsible for marketing a diverse range of capital and medical equipment in addition to offering expert advice and technical expertise to key stakeholders ranging from Nurse Unit Managers to executive level managers with the end-goal of delivering solutions to facilities, whilst also driving better patient outcomes. It is my responsibility to:• Maintain existing company accounts, driving better results for end user.• Provide technical support and/or education to customers regarding product application, installation, and appropriate use.• Build networks amongst various stakeholders both internally and externally to assist in the growth of assigned territory.• Advise management of trends and developments within the market.• Work to a call plan and utilise CRM functions to strategise future opportunities.• Work collaboratively with the business’ operations and service teams to develop other areas of the organisation.• Meet or exceed allocated budget requirements. Show less -
Product SpecialistCura1 Mar 2020 - Apr 2022South Australia, AustraliaIt is my responsibility to:• Have a solid, in-depth understanding of the operation and application of all company products and devices related to the position.• Provide telephone support to customers and resellers.• Respond to support enquiries via phone, face to face, email and social media.• Prepare quotations for customers.• Process customer sales orders.• Development and maintenance of company user guides and product manuals.• Create and manage social media and… Show more It is my responsibility to:• Have a solid, in-depth understanding of the operation and application of all company products and devices related to the position.• Provide telephone support to customers and resellers.• Respond to support enquiries via phone, face to face, email and social media.• Prepare quotations for customers.• Process customer sales orders.• Development and maintenance of company user guides and product manuals.• Create and manage social media and website content, presentations and other forms of print/copy. Show less -
Digital Content CreatorNpa Pty Ltd Mar 2020 - Apr 2022Adelaide, South Australia, Australia -
Manager Communications & Front Of HousePasta Deli Jan 2017 - Mar 2020Adelaide, AustraliaResponsible for generating positive press and media exposure for the Pasta Deli brand along with working on the company's public image and overall relationship with consumers and making sure that the organisation's public reputation remain untarnished.Coordinate publicity events and media campaigns and provide guidance, initiate programs and implement executive specific communication goals with other staff.Create press releases, social media content, executive presentations and… Show more Responsible for generating positive press and media exposure for the Pasta Deli brand along with working on the company's public image and overall relationship with consumers and making sure that the organisation's public reputation remain untarnished.Coordinate publicity events and media campaigns and provide guidance, initiate programs and implement executive specific communication goals with other staff.Create press releases, social media content, executive presentations and manage website.Field enquiries from journalists and general public about the company and the Pasta Deli brand, participate in interviews on behalf of the company, or prepare company representatives to perform in interviews and public appearances.Assist with the company's business model and marketing plan. Whilst also managing front of house staff particularly the Coffee and Beverage sections. Show less -
BaristaPasta Deli Jul 2016 - Mar 2020GlyndeMy aim is to deliver exceptional quality beverage service to Pasta Deli customers through the use of outstanding barista skills, individualised customer service ethics and the provision of efficient and timely food and beverage services.In order to be successful I ensure:• I Resolve problems within set rules and procedures;• I'm able to work autonomously and as part of a team;• I Undertake stock control;• I Maintain strong customer focus • Beverages are served &… Show more My aim is to deliver exceptional quality beverage service to Pasta Deli customers through the use of outstanding barista skills, individualised customer service ethics and the provision of efficient and timely food and beverage services.In order to be successful I ensure:• I Resolve problems within set rules and procedures;• I'm able to work autonomously and as part of a team;• I Undertake stock control;• I Maintain strong customer focus • Beverages are served & presented according to established standards.• Food and beverages are explained to customers as required – to include, but not limited to, type, brand, characteristics, price.• I have knowledge of coffee products and ability to make recommendations to customers as required• I show accountability for work standards;• I Provide assistance and up-to-date information to customers on Pasta Deli facilities, products and promotional packages; • Provision of service standards that develop and encourage repeat business;• I efficiently respond to customer complaints and escalate in a timely manner.• Immaculate and polished grooming and personal presentation.• Excellent floor presentation and equipment set up;• Assist in maintaining equipment and ensuring Restaurant and equipment hygiene;• Crockery is clean by loading and unloading dishwashers and glass washers as and when required;• Accuracy of all financial transactions;• Assist with the familiarisation of new staff as & when required;• Exceptional communication and interpersonal skills; • I demonstrate exceptional and individualised customer service skills; • I demonstrate a commitment to continuous improvement;• I display a friendly and professional demeanour at all times;• I demonstrate honesty, reliability and confidentiality. Show less -
BaristaElbio Patisserie & Cafe Apr 2015 - Jul 2016
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Stakeholder OfficerFulton Hogan Jul 2015 - Dec 2015Adelaide, AustraliaAt Fulton Hogan it was my aim to achieve positive outcomes for communities and our stakeholders by:• Generating trusting and honest relationships with communities and stakeholders using effective engagement techniques.• Always considering community and stakeholder views in my decision making.• Respecting local traditions, history and cultures.• Minimising the impact of works through early planning, innovative methodologies and ongoing monitoring.• Managing and communicating… Show more At Fulton Hogan it was my aim to achieve positive outcomes for communities and our stakeholders by:• Generating trusting and honest relationships with communities and stakeholders using effective engagement techniques.• Always considering community and stakeholder views in my decision making.• Respecting local traditions, history and cultures.• Minimising the impact of works through early planning, innovative methodologies and ongoing monitoring.• Managing and communicating change with empathy, by providing accurate and timely information.• Supporting the communities in which Fulton Hogan operated.• Recognising peoples contribution to the local community.As stakeholder officer I aimed to create positive relationships by:• Listening and understanding the views of local communities and stakeholders.• Being respectful and open in all my interactions.• Respecting the organisations social license to operate. Show less -
Barista/Bar StaffCafe Buongiorno Norwood Jun 2013 - Apr 2015145 The Parade, Norwood
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Waiter/BaristaArgo On The Parade 2011 - 2013212 The Parade, Norwood
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WaiterCafe Va Bene 2006 - 20118/636 Lower North East Rd, Campbelltown
Matthew Covino Skills
Matthew Covino Education Details
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Communication And Media Studies -
Accelerated Sports Management ProgramSports Communication -
Marryatville High School
Frequently Asked Questions about Matthew Covino
What company does Matthew Covino work for?
Matthew Covino works for Aidacare Pty Ltd
What is Matthew Covino's role at the current company?
Matthew Covino's current role is Acute Equipment Specialist at Aidacare Pty Ltd.
What schools did Matthew Covino attend?
Matthew Covino attended University Of South Australia, Accelerated Sports Management Program, Marryatville High School.
What are some of Matthew Covino's interests?
Matthew Covino has interest in Football, Basketball, Cricket, Stand Up Comedy, Afl, Tennis, Travel, Music Podcasts And Tv Series.
What skills is Matthew Covino known for?
Matthew Covino has skills like Microsoft Office, Sports Marketing, Social Networking, Time Management, Customer Service, Social Media Marketing, Sports, Teamwork, Sponsorship, Sales, Stakeholder Engagement, Sport Administration.
Who are Matthew Covino's colleagues?
Matthew Covino's colleagues are Massimo Marchetti, Anahita Akbarizonoz, Mohammad Kanafani, Paula Clark, Tim Spears, Phillip Alton, Marina Zhang.
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