Matthew Dew Email & Phone Number

Adelaide, Sa, Au

Adelaide, South Australia, Australia

Adelaide, Australia

Heading up the South Australian operations and growing the SMAART recruitment business, I am responsible for increasing brand awareness, new client acquisition, account management and 360 recruitment for our contact centre, sales and administration business.SMAART recruitment are contact centre and sales specialists with over 15 years of experience in this space, and a very strong track record and brand in the eastern states.Very excited to bring their expertise and brand with… Show more Heading up the South Australian operations and growing the SMAART recruitment business, I am responsible for increasing brand awareness, new client acquisition, account management and 360 recruitment for our contact centre, sales and administration business.SMAART recruitment are contact centre and sales specialists with over 15 years of experience in this space, and a very strong track record and brand in the eastern states.Very excited to bring their expertise and brand with new ideas into the Adelaide market.Watch this space... Show less

South Australia, Australia

South Australia, Australia

Adelaide, Australia

Reporting to the CEO I was charged with building the Symmetry recruitment business in SA. This role saw me not only building the operations of the business, but having to increase the brand awareness of Symmetry in the state as before I started there was no presence of awareness or who Symmetry were or what they did The role encompassed Business Development at its core, but also, I recruited the roles directly and then managed the accounts ongoing, servicing my clients and identifying ways… Show more Reporting to the CEO I was charged with building the Symmetry recruitment business in SA. This role saw me not only building the operations of the business, but having to increase the brand awareness of Symmetry in the state as before I started there was no presence of awareness or who Symmetry were or what they did The role encompassed Business Development at its core, but also, I recruited the roles directly and then managed the accounts ongoing, servicing my clients and identifying ways I could continue to add value. In my short time I was able to build strong relationships and build advocacy not just with clients but also my candidates, having them refer their friends and family to me for other positions and sending letters of recommendation to other clients.Key Achievements: In six months, I conducted more than 70 new business appointments, connecting with Senior Leaders, HR and talent acquisition executives and line Managers throughout some of SA’s largest contact centre and commercial business community. Secured three new clients including two of SA’s largest contact centres providing them with both temporary and permanent staffing solutions. One of these clients in particular had challenges recruiting specialist roles through their internal teams. Through tapping into my extensive network, I have been successful in capturing the talent that they had been searching for and thus embedding myself into their strategic recruitment plan.Increased the brand recognition of Symmetry HR significantly not only by means of business development activity but also through networking events and industry associations. Further to this I drove an initiative for Symmetry HR to be the major sponsors of SA’s Auscontact Excellence Awards which was attended by over 100 of SA’s Contact Centre Leadership community. Show less

Adelaide, Australia

I was motivated to further enhance TeamViewer's explosive growth by establishing and developing partner relationships across the Asia Pacific distribution and partner channel.TeamViewer, known globally for it’s the remote support solution, also helps customers with training, remote meetings, system monitoring, file backup, and as the remote support solution for new Internet of Things (IoT) solutions - in devices as varied as medical scanners, televisions, and automated fish farming… Show more I was motivated to further enhance TeamViewer's explosive growth by establishing and developing partner relationships across the Asia Pacific distribution and partner channel.TeamViewer, known globally for it’s the remote support solution, also helps customers with training, remote meetings, system monitoring, file backup, and as the remote support solution for new Internet of Things (IoT) solutions - in devices as varied as medical scanners, televisions, and automated fish farming feeding equipment.These solutions have propelled TeamViewer to have over 20 million devices connected at any time, being used by 200 million active users, via 1.1 billion TeamViewer ID’s, in 200 counties and supported by 600 employees.I was an integral part of the development and growth of TeamViewer in APAC, playing a pivotal role in a multi levelled partner program, joint-sales and partner support. Show less

TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH is fully focused on development and distribution of high-end solutions for online collaboration and communication. There are more than 1,000,000,000 installations in many countries all over the world, and the software is currently available in more than 30 languages.In my role as Team Sales Manager, I lead a team of customer… Show more TeamViewer is one of the world wide leading solutions for desktop sharing and online collaboration over the Internet. The German based TeamViewer GmbH is fully focused on development and distribution of high-end solutions for online collaboration and communication. There are more than 1,000,000,000 installations in many countries all over the world, and the software is currently available in more than 30 languages.In my role as Team Sales Manager, I lead a team of customer service and sales professionals who are responsible for supporting TeamViewer’s customers across the Asia-Pacific region, providing them online collaboration and connection solutions.Responsible for managing multi-million Euro sales budgets across Australia, NZ, Malaysia, Singapore, Indonesia, India and Philippines. I have been able to achieve outstanding results through high performance sales coaching and strong leadership.In the absence of an onshore Sales Director for the past 6 months, and reporting directly to the Senior Vice President - Sales in Germany, I have taken a leading role in managing the APAC sales & marketing operations, contributing to a 40% year on year growth in sales and revenue across Oceania & South East Asia. Other achievements include a seamless and successful change management process that involved a change in licensing structure and implementation of TeamViewer Version 11 across the Oceania region. Show less

Adelaide

People’s Choice Credit Union is one of Australia’s largest credit unions with over 345,000 members and over 60 branches and advice centres.In my role as Member Relationship Consultant, I was responsible for offering financial solutions and personal lending to new and existing members across a range of products including personal loans, credit cards and insurance products.In the highly competitive industry of financial services, I successfully and consistently achieved and… Show more People’s Choice Credit Union is one of Australia’s largest credit unions with over 345,000 members and over 60 branches and advice centres.In my role as Member Relationship Consultant, I was responsible for offering financial solutions and personal lending to new and existing members across a range of products including personal loans, credit cards and insurance products.In the highly competitive industry of financial services, I successfully and consistently achieved and exceeded my sales targets, whilst providing an exceptional member experience. Show less

Adelaide, Australia

Midfield Food Services is a wholesale supplier of quality meat products across South Australia. Midfield services a range of customers across various industries, including hotels, restaurants, clubs, cafés and nursing homes.As Office Manager my primary objective was to oversee office operations and work in collaboration with other factory managers and supervisors to ensure all daily operations meet the company vision and financial goals based on its organisational objectives. This… Show more Midfield Food Services is a wholesale supplier of quality meat products across South Australia. Midfield services a range of customers across various industries, including hotels, restaurants, clubs, cafés and nursing homes.As Office Manager my primary objective was to oversee office operations and work in collaboration with other factory managers and supervisors to ensure all daily operations meet the company vision and financial goals based on its organisational objectives. This included office administration, debtor management and control over driver logistics, sales - both wholesale and retail as well as personnel recruitment and management. Show less

Adelaide, Australia

Campbell Page is a not-for-profit organisation whose role is to help Australians in difficult situations overcome personal challenges, find employment and regain their independence.In my role as Employer Account Executive (EAE) my primary function was to develop strategies for employer engagement thus resulting in the creation of employment opportunities for jobseekers. Reporting to the State or Business Manager I was responsible for developing integrated employment solutions for… Show more Campbell Page is a not-for-profit organisation whose role is to help Australians in difficult situations overcome personal challenges, find employment and regain their independence.In my role as Employer Account Executive (EAE) my primary function was to develop strategies for employer engagement thus resulting in the creation of employment opportunities for jobseekers. Reporting to the State or Business Manager I was responsible for developing integrated employment solutions for employers as well as assisting with the preparation and then marketing of individual clients to identified placement opportunities.This role was dissolved in South Australia due to lack of government funding and Campbell Page continued only to operate in NSW. Show less

For over 30 years Cash Converters have been leaders in the second-hand retail and personal finance industry, with over 150 stores across Australia. As the Financial Services Manager, I was responsible for managing the day to day operations of the Financial Services department .Key functions of this role included providing training, leadership and development to a team of financial services professionals to deliver excellent customer service, and ensuring full compliance with all… Show more For over 30 years Cash Converters have been leaders in the second-hand retail and personal finance industry, with over 150 stores across Australia. As the Financial Services Manager, I was responsible for managing the day to day operations of the Financial Services department .Key functions of this role included providing training, leadership and development to a team of financial services professionals to deliver excellent customer service, and ensuring full compliance with all legislative and company requirements.A key achievement in this role was increasing the revenue growth and profitability of the Financial Services division across a range of stores. One store of particular significance, was the Prospect store which experienced a financial revenue growth of 17% in 18 months while I was Manager. Show less

For over 30 years Cash Converters have been leaders in the second-hand retail and personal finance industry, with over 150 stores across Australia. As Retail Manager, I had responsibility for multiple retail departments throughout South Australia including the two largest in SA in terms of revenue and turn-over and 2 of the top 5 in the country. I achieved multiple awards throughout my time including the "Million Dollar Club" award and "The Diamond Solitaire Award for Excellence" in 2009.… Show more For over 30 years Cash Converters have been leaders in the second-hand retail and personal finance industry, with over 150 stores across Australia. As Retail Manager, I had responsibility for multiple retail departments throughout South Australia including the two largest in SA in terms of revenue and turn-over and 2 of the top 5 in the country. I achieved multiple awards throughout my time including the "Million Dollar Club" award and "The Diamond Solitaire Award for Excellence" in 2009. Show less

Effective Communications And Human Relations/Skills For Success, Mentor

Apply a proven process to recall names and facts Utilize a proven process to strengthen relationship Use your experiences to communicate.

Cert Iv Front Line Management

Cert Iii Financial Services

Education record

Completed SACE Cert II (Year 12)