Matthew Stephens Email & Phone Number

United States

Supervise and review schedules of the store’s POS/CS teams (Point-of-Sale/Customer Service). Responsible for training and follow-up to ensure each Associate is working within the guidelines of Kohl’s policies and procedures for POS/CS operations. Lead by example and drive Kohl’s Customer Service philosophies of “Smile and Say Hi!” and “Yes We Can.” Manage Kohl’s time-in-line standards. Responsible for all cash office functions. Responsible for ensuring that credit standards are communicated and… Show more Supervise and review schedules of the store’s POS/CS teams (Point-of-Sale/Customer Service). Responsible for training and follow-up to ensure each Associate is working within the guidelines of Kohl’s policies and procedures for POS/CS operations. Lead by example and drive Kohl’s Customer Service philosophies of “Smile and Say Hi!” and “Yes We Can.” Manage Kohl’s time-in-line standards. Responsible for all cash office functions. Responsible for ensuring that credit standards are communicated and credit goals are achieved. Participate in the H2 Management Program. Show less

Birmingham, Alabama Area

responsible for business development through the marketing of rental product lines and growing existing customer base through direct sales.

Jacksonville, North Carolina Area

3 deployments with 3rd Battalion 8th Marine Regiment.