Matthew Burns Email & Phone Number

New York, Ny, Us

New York, United States

New York City Metropolitan Area

Greater New York City Area

Greater Philadelphia Area

Coordinated staffing for Wave Week 2017. Wave Week is a 6 day residential leadership development & community service program for Philadelphia-based non-profit Spark the Wave, held annually at Villanova University and Georgetown University. Responsibilities as Chief of Staff included:- Interviewing and hiring volunteer staff- Coordinating with Program Director and Training Director to plan and implement training and development for new staff and returning staff members- Collaborating in training and curriculum development for staff members who are responsible for teaching, service mentoring, operations, and interaction with 200+ students aged 11-17- Collaborating in coordination of fundraising and recruitment efforts for all Spark the Wave volunteers

Greater New York City Area

- B2B sales and onboarding of moving companies qualified to join Unpakt.com—the onlinemarketplace for moving.- Account Management: worked with existing companies to build pricing models and developoperations & client support best practices.- Customer Support: developed employee training handbook and assisted with day-to-day B2Csupport of Unpakt users via phone, email, and live chat tools.- Marketing: organized regular email campaigns for moving companies; created inaugural UnpaktCollege Scholarship program to develop brand awareness among college students and improveSEO. Basic HTML, content management, CRM management, and email marketing all relevant.

Greater Philadelphia Area

Planned and implemented Wave Week at Villanova for 2014 and 2015. Wave Week is a 6 day residential leadership development & community service program for Philadelphia-based non-profit Spark the Wave, held annually at Villanova University. Responsibilities as Director included:- Hiring and training 30 volunteer staff- Coordination with conference services and relevant offices of a major university (Villanova)- Training and curriculum development for staff members who are responsible for teaching, service mentoring, operations, and interaction with 130 students aged 12-17- Collaborating in coordination of fundraising and recruitment efforts for all Spark the Wave volunteers- Oversaw coordination of on and off-site service projects during Wave Week, post-Wave Week service-mentoring- Coordinated program evaluations- Managed program budget

Greater New York City Area

- Worked as part of a three person sales team to develop client base for startup production company- Represented company at the American Choral Directors Association National Conference (industry conference)- Managed social media presence and created relevant content- Managed communication with guest conductors- Prepared and processed contracts for guest artists

Greater New York City Area

Fine Arts Funding- Coordinated development of new division dedicated to assisting arts programs and organizations with fundraising and community development- Developed first members of client base- Created copy and layouts for all sales materials- Developed fundraiser training curriculum for client use- Coached clients in coordination of grassroots fundraising campaigns, including the development of fundraising teams, fundraiser marketing, and donor managementConcert Operations Associate- Assisted in the production of over a dozen concert events per season at major venues including Carnegie Hall and Lincoln Center, ranging from 200 person amateur festival choruses to all-professional Broadway casts.- Coordinated performer seating, rehearsal space, piano rentals, and related information- Acted as Stage Manager for performances of the all-professional Manhattan Chorale- Facilitated rehearsals and performances for orchestras, guest conductors, and festival choruses for events with up to 600 participants- Assisted clients on topics ranging from artistic needs to NYC tourist attractions- Administrated MCP Trip Cancellation Protection Plan

Master Of Business Administration - Mba, Marketing

Activities and Societies: Alpha Sigma Nu, Alpha Mu Alpha, Beta Gamma Sigma, Phi Kappa Phi

Bachelor Of Arts (Ba), Economics, Minor Music