As an account management and customer success professional, I am passionate about driving sales results and unlocking unforeseen customer value. I get a tremendous amount of energy from building and executing sales plans that expand revenue/profitability within a portfolio of accounts and provide mutual benefit to the customer and my company. Sometimes conventional sales approaches lead to account growth, but I often find that creative solutions are needed to move the needle.With an account base of up to 50 customers (including Walmart, Target, and Kroger), I find that one size doesn’t fit all when developing sales solutions. On the contrary, there is significant variability across accounts when it comes to their needs, pain points, and ambitions. Fortunately, I am an exceptional listener who uses this skill to truly understand what solutions will benefit my customers most. By listening intently to my clients, I not only am able to deliver unique solutions that simultaneously solve their problems and boost my sales numbers, but it is foundational to building long-term relationships. Underlying everything is a competitive nature that drives me to exceed both professional and personal goals. I want to win, whether that means individual accomplishments or helping my regional team collectively outpace others. In fact, when I see a team member struggling, I am quick to lend a helping hand for the betterment of the team.
Listed skills include Customer Service, Sales, Marketing Strategy, Inventory Management, and 17 others.
